Airtel Blackberry Service — BB not working and Airtel debiting Continuously

ravidevt

Address:

Pondicherry, Puducherry

Sir,

I have activated the Blackberry Service under Rs.299 plan on 15.08.10 under Rs.299 plan and I have reactivated under 399 plan on 25.08.10. All the Blackberry services worked fine till 29.08.10. All the Blackberry services are deactivated on 30.08.10 from your server team without informing me and without any reason!.

I have contacted the Blackberry customer care more that 30 time and finally I one senior customer care leader named Mr. Gaurav has committed to solve the issue before 10.09.10. But nothing happened.

Without solving my problem and having debited Rs.299+399 and being in Deactivated mode of BB sevices, I got one sms from Airtel state that again I have debited Rs.399 on 25.09.10. But, the services not activated after that also.

I went to Pondicherry Aitel Customer care office on 25.09.10 and explained my problem with Mr. Vairavel and I have got the interaction Id no[protected] by contacting the customer care from there. But even that also, my problem remains same.

Totally I have debited 1097 (299+399+399) and I did not used your services. So, I need the full refund immediately.

My no = [protected], PIN = 22614634, IMEI = 351968.04.245872.2, TARIEF = PREPAID. MODEL : BB 9700

Expecting the proper action & reply.

T. RAVIDEV

#21, Kamaraj Salai | Pondicherry | 605011 | India |[protected]/2223782 | [protected] | [protected]

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Complainant9068513

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Hi Airtel Bosses.

I am Ravikumar.J, My Mobile num is +91 [protected].My Num belongs to ANdhra Pradesh. Mine is prepaid. I am not able to connect to the Customer care Associate from past 08 months from my number. I gave X num of Complaints regarding the same by calling Airtel care from many of my friends Nums & also in Airtel Hubs in Vijayawada.No proper Response.My balance was being deducted unnecessarily.No responsibility at all..Your Associates disconnects the Line UPFRONT for more than 10 times..Not even Single Associate probed me wats the main Problem.No concern to the Customer..Crab & pathetic Service...I am in such a pathetic Situation tht Not able to chnge the Num as this was passed on to many of Friends & collouges...dear Airtel Bosses...Shame on your services...shame ful to use this Service from past 04 years...

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