Airtel Broadband — Airtel-False promise/ cheating | |||
Dear Sir, I have applied for Airtel Broadband connection last Thursday. The Airtel people promised me to arrange for the connection within a day, but I am yet to get the connection until now. It has been a week since I applied for the connection. I have already paid for the connection and the payment has been passed on[protected]. I have been contacting several persons regarding this issue, but they are not attending the call. When I contacted the Airtel Customer Care, they told me that the connection was not feasible in our area. Then how can you pass my cheque before you check the connection feasibility. I am very UNHAPPY with your service and the way your airtel people respond to my service calls. I would never choose or recommend any airtel service to any one, i feel very much CHEATED. I have been used by your executive to reach their monthly sales target, If there is no feasibility why should your executive give me false promise. Airtel Executive who cheated me Velan ([protected]/[protected]) I request you to kindly look into this issue and arrange for refund. Airtel Application Number : 1284678 Mobile Number : [protected] Cheque No: 311727 (Dated 30/05/2012) - ICICI Bank Looking forward to your earliest reply. Regards, K.Saravanan Was this information helpful? | |||
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Airtel Broadband — Complete Cheating and Wrong information
Hi,I am a Airtel broadband user from the past 10 months with land line number[protected]. When i took this connection i was told that airtel is providing a new plan of 256 Kbps for 699. so i made a payment of 3 months in advance to take up the connection. immediately within 3 months i got a call that if i make a 100 rs top up, i will get 512 Kbps and 100 free mins for my airtel land line. So i agreed to it.
2 months after that i got a mail that as a PREVILIGED CUSTOMER(Which airtel doesn't know the meaning of) my broadband speed is upgraded to 1 Mbps. I have a mail also with me. Last month i was unable to get 1 Mbps. Gave a call to call center and they gave an info that free upgradation offer is not available and backend has made a mistake.
This month i was getting a speed of only 256Kbps. Upon registering a compliant, someone from airtel called me saying that there is a FUL of 10 gb per month on the plan that i am using. As per the brochure given to me, it is clearly mentioned that it is an UNLIMITED plan and i hope AIRTEL understands the meaning o[censored]NLIMITED. I tried reaching nodal desk. No one picks up the call.
I have all sufficient documents and chain mails from airtel which clearly mentioned no where that there is FUL on the plan. It would be best for me instead of facing this mental to better go for consumer court for justification.
Vamshi Krishna A
Victim of Airtel
42700226