[Resolved]  Airtel Broadband — no service

I requested for shifting my broadband connection 2 weeks back on 22nd may '08 and nothing has been done as yet, inspite of my regualar calls to the customer care of airtel. I want something should be done to make them more disciplined and professional because we are paying for the service.

Airtel / Broadband — Non Activation of the service

I had shifted my residential premises and requested for connection to be relocated. Airtel did honour that in a few days time after receiving all documentatins. Unfortunately since 10 days i had been trying to get the connection activated and nothing happend. I escalated to their escalation dept., but everytime it was a blanket promise that it will be done the same day and apologies... If companies cannot take care basic update i wonder how they will handle technical problems!!! God Bless Airtel!!

i am waiting for past 4 years still no service in my area, it sucks

I have applied for airtel broadband and it has not been installed for past 12 days, initially airtel told me that it is done in 6 days....it has been a very poor experience while chasing the order as every cyustomer care executive tells me something different.

ikndly deactivate my airtel internet connection my connection number is 4632442

I requested for shifting of BB on 2nd July and it was promised that the BB will be shifted withing 3 working days and I will receive a callback for furhter updates. After 3 days as I didnt received any calls/updates from Airtel I started chasing them .. Everytime there was a new agent asking the issue again and again and then promising me that the connection will be fixed on the next day. Supervisor Vishal, Syed Hussain, Agents Vivek Solanki, priya n lots of name.. till date there is no response/no services delivered.

Pathetic customer service Airtel

I got my Airtel Broadband connection 3 months back on the name of Kulvinder SIngh Mann with connection AIrtel Number [protected]. My landline phone is not working since 2 months, i had given complaint to all the authorities but no one is caring for this.

Local incharge miss pavneet kaur, never respond for my query.

Please help for the same

[protected]

I use Airtel services (Postpaid mobile and Broadband) for more than 2 years with out any issues. I recently moved from Jafferkhanpet to Madipakkam; requested Airtel to shift the Broadband connection to new address (Request no.[protected]. I got different answers from Customer care saying connection can be shifted in 3 working days, 15 days and 1 month??? really frustrated; finally I wrote to the Nodal officer but no use.

I called the customer care again to check the status, the agent replied that the DB box at my location (Madipakkam, Chennai) is full so the connection can be shifted only by creating a new port or need to wait till some one cancels the connection. It will take atleast 1 month. I wonder how could a company advertise as No. 1 Private Telecom provider in the country with over 18 million customers in the world can't even provide Broadband connection to a Metro like Chennai ??

Airtel Broadband — service deactivated without reason and not installed since past 2 weeks

Dear Team
I have an airtel broadband connection number with my landline number 45511120 which is operational since past 5 year but on the 17 apr 2012 the services were de-activated. I have been following up from pillar to post and have talked to Mr Ramashankar. - floor manager on 24 apr 2012 and also talked to their nodal officer and aplet department besides several tele executives.
I have been given 6 different complaint numbers but all attempts are failing, the height is that nobody is able to provide the exact reason for the same.
It has been highly frustrating and will approach the media and consumer court if the service are not activated.

Regards
Rohit motwani
[protected]

Hi,

My Airtel number is [protected].

I was having intermittent connection problems for quite some time now.

I raised a case : 18492728 on 11th of July. for which I was said that it would be fixed by 1: 30 pm the same day. With almost 20 calls to customer care I did not get a proper resolution to the problem till now.

The only service that I am getting on a prompt basis from Airtel is the bill.

Please consider this as a matter of importance as my work is getting affected and I am not able to avail work at home permitted by my company even if I am unwell.

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Regards,
Asish
[protected]

Hi Sir,

Please take action against the fraudulent nature of service promises made to the public by Airtel.

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Regards,
Asish