[Resolved] Airtel - Broadband — Broadband - Plan change | |
I bought airtel plan-799 broadband connection at jun'09 chennai location (its a 256kbps, unlimited plan). I look into the usage of bandwidth for couple of months, it not exceeds 8Gb. So, i plan to move to Plan -749 (its a 256kbps in day and 1mbps in night, bandwidth limited by 8Gb/month). I had it, but my broadband usage goes beyond the limit. Again, i plan to go back to my previous plan. for that i request in customer care. But they reply back to me as, the plan is not available now. We have the same 256kbps unlimited as Plan-899 (ie. rs. 899/month). but, initially the customer care guys said, any time you may come back to previous plan. but, its not there. they said you may switch to plan-899 only, its Rs.100 more for me. They act as monopoly in market. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Airtel Broadband — to change broadband plan
sir ,i want to change my broadband plan to unlimited 899 plan.
complaint no is 904268.land no is 42148807.
thank u.
Airtel — Too slow for changing broadband plan
Dear sir/madam,I have requested Airtel to change my broadband plan on 23rd September 2011. They said that my plan will change from my next billing cycle (i.e. from 11 October 2011). But my plan was not changed yet.
I called Airtel customer care. But their executives were talking irresponsibly. They do not have proper information regarding plan change request etc. Most of the time they says that server is down this time please call after 4 hours. At last 1 of their executive says that your plan will change in November, which is too late for me. I don't think that plan change take 2 months. Its RIDICULOUS.
My service Request No. : 4537094
Name : Abhay Narayan Singh
I therefore request to Airtel to change my plan to Max 10 GB (Airtel/UE/FL/007) plan ASAP, otherwise please do the needful and disconnect broadband services from my place, so that i can move over to BSNL (which service is faster than Airtel).
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Broadband plan changing — plan changing
we want change the planswe are using airtel Broadband limited connection more then two years so still we are like to Unlimited plans so change my connection limited to Unlimited plans.....
then we are using only one Pc not for more then that so pl change my connection as soon as posisible ... .....
we are like to your plan for surf 899 Unlimited .....
Connection Details:
Connection Name : Sri Sai Krishna Agences
Connection No : 42801815