[Resolved] Airtel — Facing network issue and other issues with Airtel in Mumbai: No resolution from customer care | |
My problems with Airtel lies as below. In spite of my several written complaints and their assurances, these problems are still not resolved. I tried to contact customer care as well as nodal officer Mumbai and Appellate officers as well but all in vain. 1. Facing severe network problem in my area and also find network problem in several other areas of Mumbai. Complaint several times, assured of resolution within 6 days each time. No resolution since about two years now. 2. Not getting missed call alerts even after subscribing and getting assurance of service activation from customer care. complaint several times without any resolution. 3. Unable to contact customer care representatives now from my mobile on 121 and 198. Updated to Airtel several times but again without resolution till date. 4. Appellate officer and nodal officer Mumbai are not responding on numbers + 91 [protected], +[protected] and + 91 [protected] (please note these numbers are given in Airtel's website www.airtel.in). Getting no response on these numbers even after connection. 5. Also subscribed for Airtel data card 599 unlimited plan. Unable to use in full due to network. During subscription I was informed about the separate EDGE network and good speed by the Airtel Outlet. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
23 Comments | |
Comments
Airtel — Continuous receiving missed call alerts even though informed 2 times with customer care representatives
I am S N Kumbar receiving contineous missed alerts without activation, so please stop this headache and fedupwith this service otherwise i should have planned into MNP.42%
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The Airtel Customer Care.
I WAS a satisfied customer of Airtel until last month. on 30th Spet, 2011 the outgoing facility of the phone was disconnected. The payment was done the same day. After repeated complaints over last 5 days, the outgoing calls have not been activated. I have raised a disconnection order (As they say the docket number : 5112712). I am also talking to my lawyer to see if i can take this matter to the consumer court.
Details:
Phone Number :[protected]
~Ravu