[Resolved]  Airtel — Memory

I am having Nokia basic model which can store 50 numbers in it. Airtel SIM card can store upto 250 numbers. Since both the memories was full, I approached Airtel outlet in Jayanagar 9th Block, Bangalore. They asked me upgrade to 64K SIM by paying Rs.75/- which is having a capacity to store 500 numbers in it. After reactivating I realised that it is same as old SIM. When informed about the problem, they said we can store more numbers using Airtellive. Now they have taken time to resolve this issue.

Why the hell these people without the knowledge sit in the outlet and fool people. Will they refund the money and the time I wasted
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Aug 14, 2020
Complaint marked as Resolved 
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I am facing network & call drop problem form last 1 year, i have replaced my sim card with new one for airtel gallery, just 6/7 months back, as they told me that it may be sim's problem. but till today the problem is still there. i tried 2-3 handsets, all handsets are fine, will 64k sim is the solution for this problem?
SAMSUNG SGH L700 and Airtel 64K SIM are not compatible.
I was shocked when this happened to me. My 32K SIM was working fine until I moved to 64K SIM and all the problems began. Now the phone does not start with the 64K SIM. Now neither AIRTEL nor SAMSUNG are providing any solution. Either AIRTEL should keep the option of providing 32K SIM or SAMSUNG should provide software upgrade. At the Authorised Service Centre for SAMSUNG they are saying that no solution has been provided for this problem. Now I cant buy a new cellphone. So I guess I will have to change the connection which still uses 32K SIM or those whose 64K SIM are compatible with SAMSUNG.

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