[Resolved]  Airtel — Delay in service

Ihave a problem related to MCA services.I talked with custmorcare regarding the same but yet i have not getting any fruitful response.Every after 15 days the same problems has repeated on my number.Every time they reset my number and atlaest 15 days there is no any problem repeated on my number regarding the same.But after 15-20 days again the same problem repaeted.Please give me a positive response regarding the same.

Ihave a problem related to MCA services.I talked with custmorcare regarding the same but yet i have not getting any fruitful response.Every after 15 days the same problems has repeated on my number.Every time they reset my number and atlaest 15 days there is no any problem repeated on my number regarding the same.But after 15-20 days again the same problem repaeted.Please give me a positive response regarding the same.

bodyHi,

I am writing enquiring the new connection for Airtel Broad Band connection I had applied last month.

Regards,
Aaron





you for writing to Airtel.

We are unable to process your request as:

1. The concern Mobile Number is not mentioned in your email or

2. The mobile number mentioned is not in the correct format. Please

mail the mobile number in the 10 digit format.E.g-XXXXXXXXXX.

We request you to resend the mail with the Airtel Mobile Number clearly mentioned in the Subject line.

Please feel free to speak to our call center executive on 121 regarding any query/ request and 198 (Toll Free) for any complaints. You can also email us at [protected]@in.airtel.com.

You can get in touch with the Nodal Officer with your earlier request or complaint number if it's still unresolved. You may send an email at nodalofficer.[protected]@airtel.in or you may call at [protected] from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.

If you do not receive a satisfactory response from Nodal officer you may send an email at appellate.[protected]@airtel.in or you may call at [protected] from 9:30 AM to 6:30 PM Monday to Friday.

Assuring you the best of our services.

Warm Regards,


Subramani Valaidu M Nodal Office Bharti Airtel Limited

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[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@airtel.in
Cc: [protected]@airtel.in
Sent: 05/08/2011 04:19:46 PM
Subject:

Hi,

I need your assistance for an ongoing issue with an Airtel Connection, which I
applied 3 weeks ago & I am still waiting for a resolution.

I had submitted my documents along with Mr Venkatesh [protected] who conviently
does not answer my no. but answers calls if I call from a different no. He says
it is an airtel issue & has not taken the documents home to give me any quick
turn around. He also gave my his managers no Deepak [protected] who does not
bother to answer calls.

I reached out to your Banerghatta office [protected] who says you need to speak
to the technical department & informed call one Mr Lokesh [protected], Mr Lokesh
informed no its the sales person who needs to reach out to him & not the end
customer.
I have tried calling your Airtel Customer Care & they informed they can do
nothing but take complaint I have two complaints registered one of which is
1804026 they also gave me a nodal no +91 [protected] who agains says he cannot
help & gave me another no [protected]. Which is absoluetly useless untill your
an existing customer.

My App No is: 265189

My Cell No is: [protected]

I have given up & have bought a Tata Photon as I need to work from home, my
request would be if you can help me refund my cheque paid on 30th July as I
would not want to get into a service provider who treats there customers as bad
as this.

I am hoping to here back or explore other options.

Regards,
Aaron
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


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