[Resolved] Airtel Cricket Alerts — Disable Airtel Cricket Alerts | |
Airtel Pre-paid Mobile Number: [protected] Cricket alerts have been automatically subscribed for this number and I keep receiving alerts from[protected] and I am being charged Rs. 5/- per day. I had sent unsubscribe SMS (UNSUB SPO) to 54321 as per their web-site and received a confirmation SMS that the alerts are de-activated. However, I still keep receiving the alerts which is very disturbing and also money gets deducted. I tried reaching out to customer care on 121/[protected], but did not find any option to talk to a customer representative, just some IVR messages. Also, wrote to customer care at [protected]@airtel.in but still no action has been taken. I request these alerts to be de-activated immediately and stop deducting money from the pre-paid account. Thanks Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 17 Comments | |
Comments
Airtel — Jokes alert
My mobile number is [protected]. I recieve jokes from rediff in my airtel mobile (Kerala) for which i have not subscribed. I had spoke to customer care regarding this issue. Even though, everytime they told me it was rectified, i still get those jokes msgs and each time i get them i'm being charged Rs 1 per msg. Every day i recieve about 3-4 of them. Kindly help me in this matter. I was thinking of changing the connection when i came across this site. i hope it will be solved.AirTel — to stop alerts
dear siron my mobile no. [protected] on this mobile two types are aleart are comes .i.e.jokes, stock. i request u to stp this alearts . i try to stop this ser. to cust. care. but they are not success .pls stop this alearts imdiatlly and reply me
note: balance is not deduct for this ser. but alearts are come pls stop this aleart
thanking u
AirTel — deactivate all paid services
dear Airtel i am subscr. of the no [protected] i am now in LUDHIANA from few days On my no. a caller tune is activate without my permission kindly NOTE no paid service ACTIVATE ON MY NO WITHOUT MY WRITEN REQST. and also DEACTIVATE ALL PAID SERVICES from my no. please tell me how i can deactivate this caller tuneregards PARBHU SHARMA
Dear Sir,
on my mobile no. [protected] on this mobile aleart are comes .i.e.jokes, stock. i request u to stop this alearts . i try to stop this service. to cust. care. but they are not success .pls stop this alearts imdiatlly and reply me
note: balance is deducting for this services. alearts are come pls stop this aleart
thanking u
on my mobile no. [protected] on this mobile aleart are comes .i.e.jokes, stock. i request u to stop this alearts . i try to stop this service. to cust. care. but they are not success .pls stop this alearts imdiatlly and reply me
note: balance is deducting for this services. alearts are come pls stop this aleart
thanking u
Airtel Service — ACTIVATION OF JOB ALERTS AND FUN JOKES
Im a resident of vasai, would like to your notice the miseries Airtel customers are facing. We have an Airtel cust service office at Ambadi rd vasai which is not able to provide cust service as there are no pc. The place is worth having a look at. No computers just3 chairs and a long table.Any system related issue they done even take an initiative . they give u a no and ask u to call999 from a phone placed outside the off. Anther thing to add... now my mom and dad are Airtel users and suddenly some sort of jokes and cricket service is activated on their phone widout their knowledge and their charged 30 each . On calling cust service they say they are deactivating the service and will reimburse this amt again.. now the service is deactive bt the amt is not reimbursed... then we have to again call up then the do the needfull...then after another two days the service starts again... and again the same circle repeates.... this has happened almost 3 to 4 times now... this really is so irritating... can something be done abt this....and moreover when we visit these cust service off they dont listen to u but ask u to call that 999 no ..... where my resolution ... can your reputed reporters team work on piece of info and bring peace and solution to us.. plz reply.... hoping to see some investigation on this matter Dear Customer,
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolve the issue to your satisfaction.
Regards,
Robin k
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolve the issue to your satisfaction.
Regards,
Robin k
Here is an easy way to disable all the sneaky paid services that AirTel has automatically subscribed you to.
Send a SMS saying “STOP” to 121.
You will receive a reply acknowledging your request.
Right after that, you should receive a list of services currently activated on your phone.
If there are 1 or more services active on your phone, reply immediately to the message (send to 1210) “STOP” with the index number for the service you want to stop (see the example below).
AirTel will ask you to confirm that you want to stop the service by replying with “1″.
Reply with “1″ to stop the service (send to 1210).
Repeat step 1 for the remaining services.
You should get a message that no services are active on your phone.
For example,
Services active:
1. AirTel Talkies (code number)
2. Job tips
3. Jokes
Simply reply by sending “STOP 1″ to 1210 in order to disable “AirTel Talkies”, or “STOP 2″ to disable “Job Tips” and so on.
Send a SMS saying “STOP” to 121.
You will receive a reply acknowledging your request.
Right after that, you should receive a list of services currently activated on your phone.
If there are 1 or more services active on your phone, reply immediately to the message (send to 1210) “STOP” with the index number for the service you want to stop (see the example below).
AirTel will ask you to confirm that you want to stop the service by replying with “1″.
Reply with “1″ to stop the service (send to 1210).
Repeat step 1 for the remaining services.
You should get a message that no services are active on your phone.
For example,
Services active:
1. AirTel Talkies (code number)
2. Job tips
3. Jokes
Simply reply by sending “STOP 1″ to 1210 in order to disable “AirTel Talkies”, or “STOP 2″ to disable “Job Tips” and so on.
I just disabled the cricket ads. But they came right back! This is ridiculous! Can someone please fix this asap???
- Savita
- Savita
AirTel — to stop cricket alerts
my Number is [protected].....nd crickets alerts is activated on this numbr automatically....n i tried more n more to stop this service bt nthng happen balance is daily deducted by my account....now i want to change the operator n i must say airtel services is like helll......Airtel — Airtel Talkies activated in my number but i cant deactivated that
In my airtel sim one value added service ( airtel talkies ) activated automatically. but i cant deactivated that service. i did call to customer care many times, they replied that service will deactivate with in 24 hours. i wait 5 days. that not deactivated. you can stop or start any service from airtel, follow below steps….
Step 1)call *121#
step 2) use option 5 stop a service request in reply
step 3) selct the option you want to stop in reply
step 4)confirm with 1
step 5)you will get a message that withing 4 hour you service will be stoped.
Balakrishna. Ch
[protected]@gmail.com
Step 1)call *121#
step 2) use option 5 stop a service request in reply
step 3) selct the option you want to stop in reply
step 4)confirm with 1
step 5)you will get a message that withing 4 hour you service will be stoped.
Balakrishna. Ch
[protected]@gmail.com
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Airtel — joke alerts
[protected]i received a call from airtel and then on my no.jokes get alterts.then my balance also get reduced then i call to 121.then my service get deactived and i receive a call from same no.at that time my service get deactivate rather than that my balance get reduced.i already complained to 121 at more than 5 times i said that give me my complaint no, but no i ready to give me my complaint no, then i can email to airtel, but finally i get the complaint no.please replace me my balance my complaint no. is=[protected] i talked to sachine on the date31 mar 2008 ok my mobile no [protected].