[Resolved] Airtel — Deduction of main account balance for unused service | |||
I am using Nokia Lumia 820, with airtel prepaid. Recently I am facing regular deduction of amount from my main account regularly. I have tried by calling customer care and they said they won't return amount more than thrice for similar reason. I have been maintaining 2G and 3G balance. However, I am getting message as "thank you for downloading mp3full song. You have been deducted xxxx amt". This is fifth time I am losing my balance and and last two times I am not getting returns. This is not fair especially from airtel who is top telecom service provider of India. Thanks GEETHA [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
AirTel — Deduction of amount from the main balance
R/sir,I am shashikant. I am from yamuna nagar(Haryana). I am an Airtel prepaid Customer. Airtel had deducted Rs. 10/- from the main balance of my no. [protected] today (16/07/2010) for TADKA LIVE service, but I don’t have subscribed for this service. Airtel had started this service without my permission and deducted my balance Rs.10/- today at 1:30:00pm.
Two months ago, Airtel had deducted Rs.30, and that time they returned the balance by the help of Indian Consumer Complaints Forum.
I have also complained to Customer care, my complained no. is 216748.
So please take a suitable action on it.
Thank you.
SHASHI KANT
E-mail: [protected]@gmail.com
Mob. no. [protected]
AirTel — Regular deduction of account balance
I am fed up to contact customer care executive over phone. For the last 5 or 6 days Rs.5/- is regularly debited from my balance in the evening for NO rhyme & reason. I have no promotional offer activated in my system. This is deliberate and highly condemnable. Please in future donot force any promotional offer into my mobile, without my request.My Mobile No:- [protected].
Dr. Parthasarathi Munsi.
Namaste Geetha,
This is to inform you that your concern listed on 09 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
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This is to inform you that your concern listed on 09 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Geetha,
We would like to inform you that your concern listed 09 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 09 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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AirTel — Deduction of amount in my account.
Dear Sirs,You have deducted the amount of Rs. 10.00 in my account without prior intimation, please ensure to me, why has this amount has been deducted, this deduction is any confusion, please return back of this amount in my account at the earliest for which we shall be grateful.
Thanking you in anticipation of your kind co-operation.
With Best Regards,
SONU VIDHAULIYA
MOB.: [protected]