[Resolved] Airtel — Airtel Complaints - COMPLAINT AGAINST AIRTEL RECOVERY AGENT
I had a personal number [protected]. i pay rs500 refundable fee against this. my credit limit was rs1100 but they rase a bill of rupee rs3000 for the month. I was not in the condition to pay the bill at the same time. then airtel stop my services. I was waiting for the call from airtel, so i can talk to them about my bill and my refundable amount of rs. 500 , so i can pay the rest of the amount. but suddenly after a month i received calls from my friends and even from my boss that Airtel agents calling us that you didn't pay the amount. and the agents said them that their numbers are given by me as reference number. Why i give my boss number as reference number. i already give my tata number to airtel as reference number while purchasing the sim. but i don't know why they do this. after calling all my friends they called me for the payment. i raise the question , why didn't you people call me for the payment and talk about the payment issue . they said if you pay the amount then we will call your boss and say sorry on behalf of airtel. but they didn't ready to adjust my refundable money. I pay rs,2000 in the store cuz i am not able to believe their words. so they called me again and said that you just paid rs,2000 . i just said , 1st call to my boss and whoever they called and say sorry to them and i will pay rest of the amount at the same time. but they didn't ready to call to them. After 2 or 3 days i received calls from [protected] different agents. that i have to pay rs,1650. but they didn't ready to talk about their rubbish calls to my relative and family and they do the same again. after 2 or 3 calls they ready to adjust my refundable amount and pay rs 1250 but they didn't ready to send me the copy of the settlement as they said and my last billing details , as they promise me to mail me at the moment of call they are doing. they are not ready to tell that how and when i get the NOC of the number. now i start receiving the notice of the court on behalf of airtel. Even i payed the amount just 15-20 days ago. They try to treat loyal customer as cheater, even customer ready to pay. You just imagine that till the date i used the airtel number , i pay in advance. my history of the bill was very good. but still airtel doing this.
I am complaining here to see the complaint like me - https://www.consumercomplaints.in/complaints/airtel-c350749.html
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Aug 13, 2020Complaint marked as Resolved