[Resolved]  Airtel Digital — SOME IMPORTANT CHANNEL ARE NOT SHOW

Address:Muzaffarnagar, Uttar Pradesh

DEAR SIR,

I HAVE AIRTEL DIGITAL TV CONNECTION ID NO.[protected], BEFORE 3 MONTHS I HAVE REINSTALLED FROM DELHI TO MY VILLAGE WITH THERE CHARGES, FROM THAT DAY I HAVE PROBLAMS OF NOT SHOWING SOME IMPORTANT CHANNEL LIKE ZEE TV, SONY TV, SAT MAX, 9XN, I CALLED TO AIRTEL C. CARE MANY TIME BUT THEY REPLAY YOU WILL PAY VISIT CHARGES WHEN OUR ENGINEER VISIT FOR SAME. THAT IS WRONG, IF IN FUTURE ANY CHANELLS ARE NOT SHOW I WILL PAY AGAIN WHY ??????


NAME SUDHIR SHARMA
MO. [protected] & [protected]
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Oct 29, 2016
Complaint marked as Resolved 
Verified Support
Mar 15, 2013
Airtel Customer Care's response
Namaste Mr. Sharma,

Further to our discussion dated 13 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

sunshine — Some channel not show

My Smart card No [protected]

We can not showing of ZEE TV, Sahar ONE, Sahar Filmy & other basic Plan Chanel.

I Request pl Update my Basic Plan Chanel.

Thanks Regard's

Jitesh Dudhagara
Cont. [protected]
Namaste Mr. Sharma,

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Sharma,

We would like to inform you that your concern listed 13 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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