Airtel Digital TV — worst service

This is bring to notice you to that i had purchaed Digital tv on 24th January 2009 from BIG BAZAAR, Kalyani nagar, Pune scheme & payment was done on the same day i.e. 1099 rs.
I was told that tha installation waill be done in a weeks time. Till date tha installation is not done. Its almost two month. In this two month we called customer care many times even contact BIG BAZAR, Kalyani nagar, pune manager Nityanand Vyas ( [protected]). He told us within two days it will installed on 2nd FEB, 15th FEB & also on 2nd MARCH But it is not installed till date

My details are as below.

Name: Bansode Ganesh Kanhu
Adress: Flat no.22, Phase I,
Kshitij Vihar, Shikrapur-Talegaoun Road,
Shikrapur-412208.
Contact no.: [protected]

AIRTEL DIGITAL TV No.: [protected]

Trust me people... Airtel digital is worthless...dont go for it

Dear Sir,



As i have been shifted from kanpur to delhi I want to Reinstall my Digital TV Disk.



My customer ID is [protected]



My current address is



Sanjeev Kumar Tripathi

H.No. A-42, IIIrd Floor,

Jamroodpur, Near Jamroodpur Community Centre,

Kailash Colony,

New Delhi-48.



I have already rechared my. account with 750/- rs.



Please do it at earliest.

AIRTEL DIGITAL TV — wosrt service

i m from bangalore, i bought STB in the month of april, my customer ID No is [protected], the company had assured me for better services at any time, now i have a problem of signal lost, and i have phoned several times for that, but there is no help from them

RECHARGE:

My customer id is [protected].
On 11.07.2009 I have recharged my account through mobile for an amount of Rs. 300. The same amount has been reflected in my credit card statement with ref. no. 75176379193016392134079. Till now it is not reflecting in my Airtel account. Before recharging they have confirmed my name, registered mobile no, Date of Birth everything and customer id also. After recharging they confirmed that the amount had been sucessfully recharged. But till now it is not updated in my account. Where it has gone. Kindly trace my transaction and do the needful.

PLECE IMPRUE FOR THE SOUND QULITY
Add;
Sandrayan (Bro) Srinivasan.M, Tech, (ECE)
Cs-ID-[protected]
Cell;99525989
Request;

1.Imprue the tamil chennal

Raj Plus, Zee Tamil, SS Music, Jaya Max, Raj Music, Mega TV,

2.Imprue the Sound Qulity

Reson;( I will everday call costmer care no use )

Airtel Digital Tv Sound Qulity compare to Tata sky for very low,

AirtelDigital Tv Sound Qulity is 80% to 89

Tataskysound Quality Is 90% to 99%

Plece imprue the sound Qulity and Launch the Tamil channels.

Requst;
I want to KL Radio This chennal is one of the tamil chennals in
Worldspace Radio
Imditly this launch in theAIRTEL DIGITALTV

AGAIN
Airtel Digital Tv Sound Qulity Imprue the tamil chennal Tamil chennals in Worldspace KL Radio
Imditly this launch in theAIRTEL DIGITALTV

ALL THE BEST AIRTEL
DIGITAL TV (Imprue the Sound Qulity)

Imprue the Sound Qulity
ADD;
Sandrayan (Bro) Srinivasan.M, Tech,
Cs-ID-[protected]
Cell;[protected]
Request;
1.Imprue the tamil chennal
Raj Plus, Zee Tamil, SS Music, Jaya Max, Raj Music, Mega TV,
2.Imprue the Sound Qulity
Reson;
Airtel Digital Tv Sound Qulity compare to Tata sky for very low,
AirtelDigital Tv Sound Qulity is 80% to 89
Tataskysound Quality Is 90% to 99%

Plece imprue the sound Qulity and Launch the Tamil channels.

Requst;
I want to KL Radio This chennal is one of the tamil chennals in
Worldspace Radio
Imditly this launch in the AIRTEL DIGITALTV

AGAIN
Airtel Digital Tv Sound Qulity Imprue the tamil chennal

Tamil chennals in Worldspace KL Radio

Imditly this launch in theAIRTEL DIGITALTV

ALL THE BEST AIRTEL
DIGITAL TV (Imprue the Sound Qulity)

Hi,

I contacted the Airtel digital customer care for more than 10 times. I was waiting for the past 10 days. There is no response from the Airtel Digital TV technician. They are playing fool around. Please don't go for Airtel Digital TV very very bad experience for me. I am going to escalate and publish this information in media.

Regards,
Hari

AIRTEL DIGITAL TV — WORST SERVICE and No Response for complaints--Don't go For AIRTEL DIGITAL TV

Hi,

My name is Sandeep. My account ID is [protected]. I have moved from Noida to Ghaziabad recently. I decided to relocate my digital TV connection. So, for that i have applied for relocation through customer care. Initially they said it will be done on the next day itself, so i put a leave to my office to allow these guys to de-install, but without any intimation, they didn't attend my request, i called them , they said very kindly that they are unable to reach me.. and they had moved the request to the next day, i thought that they wont miss next time, but they repeated that. This is 16th day. Still, they haven't deinstalled my digital TV and howmany days they will take for re-installation.

This is the story from customer service, these guys need to get OSCARS for their acting. These guys felt very bad for our conveince , but they cant help in anyway. If we ask them to talk with their manager / supervisor, they will say ok, and they will put us on hold and after some time , they will say their manager/supervisor busy with other calls. You will receive a call from our manger within 2 hours, thats for sure. .and afterwards, they wont call again.. what the hell they are thinking of customers, Do they thinking that customers dont have any work to do ?? I made almost all 30 calls so far, still i cant get any contact from them..still its in progress..It may take 9 months to deliver the baby...



Iam suggesting all the INDIANS not to take AIRTEL digital TV , and do not struggle like me..

Hope you understand the situation iam currently in . I paid for 1800 for 5 months and 600 for relocation...

But still, iam not lucky to get my baby back ...

Hi,

The worst service i've ever seen in my life. Since 4 days i am trying to contact these people and resolve my tech issue. Custoner service service exercutives are so arrogant, they disconnected my call thrice after being put on hold. When i escalated the isse to the supervisor instead of giving me a resolution she said" you can cancel ur connection n will take back our properties" Worst customer care center and very arrogant people

I have three connection of airtel digitel tv.My id no. is [protected].My HD setbox is dead from 5days.One of airtel contracter in jalandher (Pb).They are making fool to the peoples.Airtel customer service give me this no.[protected] tocall them.but this no. is always switched off.plz tell me where should i call or comlaint. THANKS.

Hi,

I had raised request for Deinstallation and Reinstallation of airtel Digital TV as i was shifting to new house, when i called the area manager for dismantelling of Dish and other stuff, he said he doesnt have any engineer available, and told me to Dismantel the dish myself, cant imagine such bunch o[censored]seless donkeys airtel have hired. Now after bashing him half an hour it was useless, so i dismantelled the DISH myself. And this shameless area manager, closed my Deinstallation request without even knowing if the DIGITAL TV is dismantelled or not.
With red faced i called customer care to complain against area manager, again the hopless fellows, they refused to take complaint as they wanted area manager name and number but its so hilarious as i got the area managers number from customer care itself.
So people never ever go for Airtel Digital TV, the worst service in the world.

Hi,
I have never seen such a pathetic customer service as Airtel DTH . For deinstallation and reinstallation i have raised a request almost 20 days back and no one from their side even calls .Then i did deinstallation with the help of packers & movers ppl atleast to bring the dish to may location. For reinstallation, i am calling fro May 1st, till now they didnt do that, rather the call centre guys told they escalate the issue and give a new request number everytime we call and bash for half an hour. I have sent a mail to nodal officer also, and no reply.
Complaints regarding to my Dish reinstallation (Req no 7939013, 7674873,[protected] Cust -id : [protected]
regards,
Kumaran

Dear Sir,
I am a user of Airtel Digital TV with customer id--[protected]
I was getting proper signal since last 8 months but now i dont know why there is signal issue.
When i am calling Nodal Officer Ms Swastik() she says whenever there will be such type of issue i have to spent Rs 200.
But its the issue of Airtel why should i pay bcoz at the same place their Engineer had installed after checking proper signal catch.
I am fully dissatisfied with the answer from the Nodal Officer.
Plz take needful action.
My Name:SIDHESWAR SAHOO
My No: [protected]
My Address:Bhubaneswar
My Customer ID:[protected]
Plz take some action..
Regards,
Sidheswar sahoo
[protected]

Dear Rakesh Ranga,
So when u will contact me?, i hope u people will call me before 2012. I can understand how ur team will work for a resolution, hardly 10 mins job. I will better go with my local cable operator. Atleast they will respond in a day or two.Not like Airtel who takes more than 25 days, daily calls for more than 1 hour, provide fit for nothing answer, Telling that they escalated the issue to area manager, sales manager. So i need to wait till it escalated to Sunil Mittal, then only the problem will be solved.
I[censored] are not able to do the service, atleast credit my money back.

regards,
Kumaran.

HI Customer care,

always u r people are playing games to customer, some time u r people disconnected the phone when we talk to u r people and some times hold more than 15 - 20 min. and finally thay giving wrong irresposible answers, i am facing this problem from last 1 week, this is too bad for all customers who purchaged AIRTEL DTH TV, u r people work as irreesponceble and useless.

Airtel digital TV service is worst in bangalore. we have to call 100 times a day to get the response for any complaints after registering with customer care. After we get the call from engineer, we have to beg them to invite to our premise to resolve the problem. Inspite of that they charge high for any services. I suggest not to buy Airtel digital TV. I made a big mistake.