[Resolved] Airtel Digital TV — ERROR CODE-6

sunnydrdo

from Surat, Gujarat

May 12, 2011

Address: Visakhapatnam, Andhra Pradesh

Hi

Yesterday I got my airtel digital TV (HD) installed. I recharged with 1000 and got my customer id i.e [protected]. But channels are not coming , everytime it is telling me to recharge . I have already contacted customer care for 6 times since morning and they are always assuring me that they have refreshed and it will come in 30 min . Already sixteen 30 minutes have passed since first call. I am free irritated as a took connection with such a great joy and now this is what i am getting..

I sincerely suggest airtel guys to do something about there digital tv because growing is one thing and sustaining is another .

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Aug 13, 2020

Complaint marked as Resolved

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Comments

TABU Begum

Apr 12, 2020

Recharged but account is still suspended such a worst service airtel is providing

sheetal kumar K R

Sep 15, 2020

I am new to airtel, I am the same issue even after recharging TV code 6. Strange thing is I am not able to contact customer care, I get an automated reply that my customer ID and phone number is wrong. But I can access airtel xtreame app through my phone.

ERROR CODE-6 - Comment #3735444 - Image #0

Priya011979

Oct 5, 2021

Hi,
This is from Mumbai. Same here. Recharged the Airtel DTH TV many times with failed attempts although money was getting deducted from bank. Finally, I got recharge successful message, but channels are not getting displayed. Same error message. Called the customer care and they are asking to wait for another 24 hours to get it restored. Awkward and pathetic.