Airtel Complaints & Reviews

Consequent on receiving of my concern listed on 24 May 2011, the Airtel Presence (Airtel Customer Service Team) is on the work i.e. to arrange to add HD Channels. 2 weeks has passed but, the problem still remain.
Mr. Naveen, one of the top official also promised me to solve this problem but no action has been taken till now. The work of Add HD Channels is not a big problem, eventhough a simple work did not arrange to solve. Mr. Naveen should feel a shame for not keeping his promise. I feel local authorities and other service team members are taking salaries from the company without doing proper work in time.
Mr. Vaibhav one of the member of Airtel Services from Delhi is taking much care and pursing the problem.
Higher officials should concentrate this lapse and penalyse the incumbents who are responsible.
I want to wait for one week to solve this problem, other wise I will take this issue to the media and top officials.

nvsrg jagannadh
mobile no.[protected]

AirTel — no coverage at home

i have no coverage at my home

my address is

pooja palace, flat no 12
plot no 5, cdc pradhikaran chicnhwad
pune 411019

my mobile no. [protected],[protected]

Please contact me on my alternative number[protected] or[protected] and
my address is Flat No.705, B-Wing, M-3, Shiv Sneh Co operative society, Pratiksha Nagar, Sion (E), Mumbai - 400 022.

Airtel Prepaid — Unsubscribe the sms

Dear Airtel,
I have nver subscribed Hot Joks SMS still airtel sending me that joks and deducted my 10 Rs.

I would like to unsubscribe this facility.

Write to the Economic Times. Let investors know this company is a SCAM.

hello sir m an airtel user.since 2 days i m being charged for shayaris i never subscribed for from 5432101.plz stop it as soon as possible or i will change my sim
[protected]

AirTel — Unsubscribe SMS

I am receiving "Pick up line" SMS messages every day from 54542 everyday "WITHOUT SUBSCRIBING" for. And Rs.1 is deducted from my pre-paid amount. "PLEASE STOP THIS IMMEDIATELY".

Hello,

My AIRTEL number is [protected]. I get many SMS from 54321. I want to unsubscribe for that. I do not want to receive any message from that.

Please take an action upon this compaint as soon as possible.

Airtel — wrong entry of address proof

Hai,

this is karthikeyan , my no:[protected] i have been using this number for the past 2 years. my friend bought me this sim using his mother's proof. i lost this sim 2 days before , so i blocked the sim and yesterday i went with my friend to the besantnagar branch and submitted the same proof to collect a duplicate sim but they are telling that the proof tat i have submitted , doesnot match with the previous one which i have submitted 2 years back. After a long arguement i came to know tat my number is registered to someother person named kapila barik. past two years i dint get any interuption in my line and now the airtel people are telling tat only on submission of tat kapila barik's proof and photo , the duplicate sim can be claimed. they are asking me to bare the punishment for thier mistake. i dint even know who tat kapila is. kindly slove my problem . my alternate number is [protected]. u can contact me to my alternate number. thank you.

Airtel — WRONG NAME & ADDRESS

To
The Manager
AIRTEL
Kolkata Region

Dear Sir,

This is to inform you that I am a customer of your Organization. I purchase a Prepaid SIM Card (SIM Card No.[protected] HLR2 & Connection No.[protected]) from M/s.Subrata Communication at Naihati, North 24 Parganas, Pin-743165 on March,2011 and I am submitting proper document & Photo graph at the time of purchase of SIM Card but at present I know that my name & address is wrong name and address entry in your data file.

In this connection, please also note that at preset my mobile connection is STOP due to address proof.

So, kindly look in to the matter and rectify the case immediately.


My Present & Permanent address in given below :

Manabika Biswas
8/1, Kaibartya Para Road
P.O.Gorifa
Dist-24 Pargans (N)
Pin-743166
West Bengal
Mobile No.[protected]
e-mail : [protected]@rediffmail.com

i had applie for change of my operator frm airtel to vodafone..my port code is ad 712675.....on 30 jan 2011 i had applied fr it....on 4th february i received a msg frm vodafone saying my request has been approved by my current operator...but to my surprise airtel discoonnected my number on 4th feb...wen i called d airtel customer care dey told me dt my nmber has been permanently deactivated...airtel is getting insecure about its users lately...dey told me dt dey hav discnnecred my number due to incomplete documents...i hav used my nmber fr 8 years wd airtel,dey never had any problems den but wen i opted to change my operator,my documents r now incomplete...pathetic!!!!!
i request mr RAKESH RANGA OF AIRTEL to pls look into d issue as i m facing a lot of problem

thank u
gaurav naryani [protected] gaurav.[protected]@gmail.com

Hi Rakesh,


I did not get, what did you resolve? My Idea connection is till active, when will the MNP going to happen?
Kindly elaborate.

Hi Rakesh,

I just has a discussion with the Idea nodal office person, he said the UPC submitted my Airtel guys at mahadevpura branch was wrong, that the only reason for the rejection.

So according to Idea its a complete goo[censored]p from Airtel's side. You need to resolve the issue at the earliest, else I need to seek help from TRAI.

Regards.
Sunay



I

Hi,



Please find the Mobile no. Portability issue in detail.



Mobile No. [protected]

Current Service Provider - Idea

Mobile no. portability reqested for - Airtel

Reason - Idea's network is not good in my area.





1) On 9th May 2011, I requested for MNP by sending PORT [protected] to 1900 (This no. generates MNP unique code)

2) In sometime I got a sms from 1901 with the unique porting code "IX325565" with expiry date of 24th May 2011.

3) Same day I went to Bangalore Mahadevpura airtel centre to apply for MNP from Idea to Airtel.

4) Airtel representative "Joy" was handeling the request. Another Airtel representative filled up my form, collected passport size photo, Pan card copy, electricity bill copy, got the form signed and handed over the sim card with the no. "[protected] H2-WD".

5) He ensured that the process should take min 4 working days and max of 7 working days,

6)I got a MNP update on 12th May 2011 from 1901 that " Request for porting to Airtel has been received and the application is in process"

7) After this there were no updates and hence two times I visited Mahadevpura Airtel office and Joy kept telling that it is under process and I should wait. On my second visit she also provided me with her mobile no. ([protected]) so that I can ask for the updates.

8) Mean while I was constantly doing follow ups with Airtel MNP help line no[protected] and Idea help line no.[protected], but I failed to get any information regarding my MNP status. Airtel customer representative kept saying that they can see an MNP request for 12 May 2011, so i should wait for sometime. The also provided me with few ticket Ids[protected],[protected] Also with MNP Order No. 38660340.

Where as Idea Customer care was totally unaware of any such request generated from my number.

9) After constantly messaging Joy shereplied few of my texts, saying

24 May 2011 - Sir today I did not go for work.

25 may 2011 - Your order got rejected and they are telling to apply for a fresh reqest, please send me a new MNP code as the older one got expired. You can sms me the new code, no need to visit the showroom. )I forwared a new MNP code "IX346623" with expiry date 9th June 2011)

26th May - Sent mail yesterday to the MNP department, still waiting for the reply.

27th may 2011- Its in process, the account no. is [protected].

10) I have also raised a complain againt Airtel at http://www.consumercomplaints.in, same can be traced using the link

http://www.consumercomplaints.in/complaints/mnp-not-done-c580455.html. This was submitted on 24th May 2011 and I got a vague reply from some Airtel representative Rakesh Ranga on 28th May 2011 & 29tth may 2011 that the issue has been resolved. There was no detail about the resolution, my idea sim is still active and MNP has not happened.

11) Mean while is send my complains to Airtel, Idea, TRAI email ids ([protected]@trai.gov.in, [protected]@airtel.in, Corporate Accounts <[protected]@idea.adityabirla.com>) to resolve the issues but there were no solutions provided, they did not even replied back, except TRAI who forwarded complains to the following email ids ("ajay.sharma" <ajay.[protected]@idea.adityabirla.com>,
"Hemant.Coomar" <Hemant.[protected]@airtel.in>, "rahul.vatts" <rahul.[protected]@idea.adityabirla.com>, "ajay.sharma" <ajay.[protected]@idea.adityabirla.com>).

12) I aso sent couple of emails & sms to Ashish gupta who is the manager for Subex Idea corporate accounts, but her did not even replied to mails and gave fake commitments by replying the SMS (Gupta Ashish <gupta.[protected]@idea.adityabirla.com>, [protected])

13) I was also constanty following up with syed from Idea Nodel office to give the reason for MNP rejection as Airtel faild to provide the same. I got to know that a wrong MNP code was submitted by Airtel MNP dept, due to which Idea has rejected the request.
14) On 30 May 2011, I again went oto Mahadevpura Airtel shop and asked for an update from Joy, she said that she has forwared a correct MNP code to the Airtel Sales/MNP team but they entered the wrong code in their system. She also made me read the email and check the code that she sent, it was correct.
15) On 01/06/11 I got this account no, from Joy (Person at mahadevpura Airtel showroom) [protected].
17) Anil from Appelette office also confirmed that now everything is fine, and in another 7 days MNP will happen.
16) But when I called up Airtel MNP helpline, Customer executive said that this is just an account thats created in your name, there is no mibile no. associated to it. Even MNP tracker can no list my mobile no. So till now there is no Update on MNP.


I have all the emails and SMS backups exchanged between Airtel, Idea and TRAI.

Do let me know if anything else is required.


Regards,

Sunay
[protected]
[protected]
[protected]@gmail.com

My mobile number is [protected]
I applied for porting of my airtel number to vodafone on the 10 August 2012 with the unique porting ID being AA571744
I have not received any response from either of the carriers regarding the MNP till date neither did my number port to vodafone

hi i my name is manikandan & my airtel sim card no. [protected] had been broken by my 3 yrs old child.plz help me for the same number as i was using it for last 12years.plz tell me how can i get the same no. sim card.contact me on my no.[protected]

Airtel — sim corrupt

why do these air tel sims are getting cheated to the customers it is coming as insert sim which is newely brought and used for one month

To
The Bharti Airtel, CEO,
New Delhi.

Sub:- Comment for damaged Airtel Sim-Card
Dear Sir,
Sudden, unfortunately I lost my sim card which I had no.[protected] in your telecommunication services a last week.
I told in yours care-person customer centres reason of that they replied as same answered to me that it'll be get as re-register through by Airtel Service Telecom-Centre. But, still I am not getting any information about that damaged sim-card.

So, these are the small matters I suffering, now a days and I hope you would be accept my prayer cited complaint as above.

Thanking You.
Name of the Complainer: Mr. Nilmani Jamatia
State:- TripuraCaptal:- AgartalaPin:- 799001

I have got response after Seventeen days from the date of complaints, thanks a lot!

Sir i have loss my life time of 999 plan sim card i want get new with same number What is processor for it?
please let me know what to do

Regards
Raju

i have los my sim card

my airtel no: is [protected] . due to PUK block i took areplacement SIM and i lost the same today at 4pm. it is noticed that somebody is misusing itfrom 5pm today. I request to bar this no: ([protected]) immediately.

faithfully
KARMACHANDRAN

Sir i have loss my life time of Student pack plan sim card i want get new with same number What is processor for it?
please let me know what to do

Regards
Mubarak Hussain

AirTel — loss of simcard

sir/madam

I am having an airtel connection bearing number [protected] which is a prepaid lifetime connection. I have lost the simcard of this connection when the phone was given for repair. the number is registered in the name of my husband V.K.Krishna Kumar, resident of B-7/33(GF), Sector-15, Rohini, Delhi-110085 (now changed to 110089). I would be very grateful if the simcard is blocked so that no one else can make use of it and i would also like to know the procedure as to obtain a new sim card for the same number. i shall be grateful if you would let me know at the earliest.

with regards
usha krishnakumar
W/o Krishna Kumar

Airtel — lifetime sim lost

Dear sir
I have been transferred from Jharsuguda to New Delhi.
I lost my airtel orissa sim [protected].
Please cancel this number and reply iimmediately.
please send your contact number also.
Thanks.
Your's Faithfully
Rajiv Prasad Verma
mobile-[protected]

Dear Sir

Please lock my mobile sim no i.e.[protected]

To,
The Manager
Airtel Ltd

Sir,
My father (Mr.Baby Oommen) has lost his mobile No. [protected], Sim Card No.[protected] while travelling in an autorickshaw on 23/07/08. He has lodged a complaint with Kalyan Main Police Station vide Complaint No. 9226/08 dated 23/07/08. He has also met Mr. Niket, CRO at your Dombivili Office and requested him to cancel Sim card no. immediately.
Kindly cancel the Sim card immediately in order to avoid misuse by anyone. He wont be responsible for any call made on this mobile from 23/07/08 at 1230 hrs IST.

Thanking you

John Oommen

I had an airtel sim card. When i lost the mobile phone, i lost the sim card as well. i informed airtel that the mobile had been lost and therefore the sim needs to be deactivated. after 3 months i received a lawyers notice stating that i need to pay the service charges for all these months, though i have not received a replacement nor utilised any of their services. is there anyone who can guide me as to what action is required on my part ?

respected sir/madam,
My father Capt. T.Raju has lost his mobile at thiruvananthapuram railway station. His no. is [protected]. The balance in his sim is around Rs.1000/- .Kindly block the sim card.
Thanking you,
Your`s sincerely,
Dr. Pratibha Raju

Sir,


The no. [protected] has lost from the preet vihar area around 4pm. The no. was on the name of Aashish Anurag. Kindly block tha no. for the purpose of safety.

Sir,


My sim card has been stolen around 4 pm from preet vihar area. Kindly block that sim. The sim is on the name of Aashish Anurag.

sir
i had lost my mobile
which had lifetime airtel prepaid sim
no. is [protected]
so kindly stop the service of above no. as soon as possible
FROM-roshan singh
D-1 ;kamla nagar
AGRA-282004

Respected Sir,

I lost my Airtel Sim No. [protected], 25days back in Jaipur. I called at my sim no# but it is switched off.I want to stop the service on that no# & block my sim immediately.

So Please block my sim Number urgently

The details are shown below:

VIJAY SINGH SINSINWAR
SON OF- BACHU SINGH
ADD:-VILL.KAKADA PO-BEDHAM TEH.
DEEG.BHARATPUR.

sir i lost my sim card how can i get it

i have been gettin cricket updates from 555630 & AX- Airtel.my number is[protected] i want to unsubscribe it plz its too irritating

dear sir
please block mu airtel mobile no.[protected] and please ensure no calls permitted by the sim card in use. please confirm at my mail id [protected]@yahoo.co.in.

thanks

I, Ramchandra Nayak have lost mobile phone ( Ph. no. was [protected]) during train journey on 12.11.2010 . The said semcard was perches-ed from reliance mart located at Motikhavadi, Dist Jamnagar, Gujarat.

Kindly lock my connection immediatly your kind co-operation in this regards is highly solicated.

Airtel - I have lost my mobile phone with airtel number [protected] at Vijayawada Fish Market on[protected] around 0630 hours where some unknown culprits have committed theft from my shirt pocket, modle is N8 which was purchased in Jan 2011 at Hyderabad. Please block this number fot today and I will get the same number on[protected]. Thanks.
Akberali.

sir,i've lost my mobile in which i was using airtel sim no [protected] three days back.but someone is using that no i'm anxious that it can be use for wrong purpose.it is my humble request that plz guide me how my no can be block for further misuse.my next contact no is [protected] plz guide and do the needful will be thankful to you.

sir,
this is to bring in your kind notice that i Gaurav Tripathi resident of 289/2, motinagar near dav college lucknow
Lost My Airtel Sim card &quot;[protected]&quot; in a party at rajajipuram along with my nokia cell phone so i want to recover my sim card as it was a old number of mine since last 6 years..

Me totally agree with the complaint...forceful deduction of money from my prepaid number has really turned a fun for those ...i gz...now i am losing rs 10 for every 10 days ...when i call up to enquire they end up saying u hav subscribd to airtel talkies...i dont know is that a gene or something that plays with ma num...huh...

Kindly get in touch with your local police or National Commission for women. Telecom company won't be able to do much.

I too receive miss call from this no [protected]
but this seems to be from kamareddy say by mistake he is calling.

My cell no. [protected].I was activating paln of 40paise/min but last from 2 days plan is deactivated without intimation by SMS or call because of that i lost my 40 rupees as calling rate changed from 40paise/min to 1Rs/min which is unknown to me.So before deactivating any plan airtel should have responsibility to give intimation to that respective person.Customare care person also not able to give answer of my questions and he waiting my call upto 30min which is worst thing.Lastely i had disconnect the call but still amout is not refund.

. Problem Details are 1> Can't see balance by dailing *123# response is YOU ARE NOT A PREPAID SUBSCRIBER. 2> When I dial 123 response is YOUR NUMBER IS NOT REGISTERED.
no outgoing calls only incoming calls
happened after i recharged online.

hi
i raman dhiri of ludhiana owning mobile number [protected] of airtel since 5 years.
now suddenly they have deactivated my number without any prior notice.


i had submitted the proof again n again but their is no responce from their side.

kindly see through it so that i could be able to use my number agian;
in hope of early action
raman dhiri
ludhiana

I think they should hire the persons who serve tea as a employee. because the person sitting in airtel is worst then a sweaper

Yes i know from last 40 days i am hearing same thing from your side. Can you imagine how much financial lose i am facing right now. You cannot because you have not face same problem. I know that you will do your best but can someone make me sure that who will take action against the distributor, Mr. Saurabh (TM) ([protected]) and Ms. Preeti (Employee in Airtel Relationship Center, Tagore Garden). She is having too much Attitude problem she thinks herself as a relative of Bharti Mittal. Instead of raising the complaint against distributor she said we cannot do anything contact your distributor and near about 4 hours she argued with me and when i said i will take action against you she said "DO WHATEVER YOU WANT TO DO". Is this type of Customer Care Executive you have that is why i said hire the persons who serve tea as a Airtel employee.

Hope Now you will take action against everyone.
Thanks

Harjeet Singh

My alternate number is [protected] Address is 1c-139, Naamdhari Colony, Delhi - 110015

What you want to hear from me i gave my alternate number that is [protected], address is c-139, Naamdhari Colony, Delhi - 110015. you are replying me that my issue has been resolve but nobody tried to call me still my number is deactivated. Guys take your salary and enjoy because you are worse then from Government Employee atleast they work with less quantity but whatever they do they give 100% quality. you should observe from Government Employees. Airtel a poor company with poor employees.

My number [protected] was deactivated on 30th March 2012. I didnt get any message from Airtel telling it is going to deactivate. When i mailed customer care on 14th April 2012 they told me reasons for deactivation. I asked them to re genrate same number for me because i was using this number from last 4 years and i will incur great losses if same number is not given to me. To my surprise i was told number has been given to another customer. This is clear violation of TRAI regulation's. How a number can be re-cycled and given to another customer with in 14 days.

Dear Sir,

My airtel number is [protected], The number is Deactivate on 03/04/2013 as per airtel customer care, But i was not aware of that my number was deactivate and i recharge may number on 09/04/2013 and my balance reached INR 737.14. After 4-5 day of this recharge my number got deactivated.

I contact to customer care and they are telling that you have not make any calls last 90 days and i was agreed with him but i am recharging my mobile during these days many time so that my number should not close.

According to airtel Rule you have to make call/video call OR you have to recharge your number, I didn&#039;t make call as his services is not available in (Dubai) UAE but i have recharge my number many time but still they deactivate my number.

Sir, I please want to take strong action against them.

For your information this was happening second time with me.

Airtel has deactivated my postpaid mobile number without any reason.
On contacting customer care at 121 they have no clue of the issue.

They are not even able to trace the reason for deactivating a mobile number.

Hopeless network, hopeless customer care staff.

Fed up with airtel service provider...

contact number : [protected]

Hi,

My number [protected] is DEACTIVATED without giving any reason. i have enrolled from for my family plan for which my Parent number is [protected] on 7th Feb 2015, even after a month it was not done, so I have complained online. Against which I have been receiving calls from various AIRTEL agencies. Finally I have agreed to Mr. Prasad of Manshen Telecom. I have submitted all relevant documents online at [protected]@gmail.com. But to my surprise number [protected] has been deactivated without a valid on 26th March 15. Post which I have been asked to pay Rs 300/- as RE-ACTIVATION. I have agreed to do so. I was supposed to get SIM card home delivered on 28th March as communicated by Mr. Prasad of Manshen Telecom. Have waited till 6 pm, but i haven&#039;t received it, post which I have been calling Mr. Prasad on [protected], but in vain he is not receiving calls. Again I have complained online, none them has any clue whether its SAMBARAN GHOSH, VIJAYETA PRIYADARSHIN or MOHAMMED FAHEEMUDDIN. Since I have been using this number ([protected]) from past 7.5 years. I can&#039;t change it I have given to all my BUSINESS ASSOCIATE. I loosing my BUSINESS.I would be reachable on [protected]. But please punish Mr. Prasad [protected] for not attending calls.