[Resolved]  Airtel Digitel — mis selling and misguided

Address:

Surat, Gujarat

DEAR ALL OF END USER OF AIRTEL DIGTEL TV , PLEASE MAKE SURE , YOUR AREA'S AIRTEL DIGTEL SERVICE STAFF ARE GOOD AND YOU HAVE BIG PASSION AND HERRING VERY MUCH LEIING STAFF'S AND MIS BEHAVE FROM EXECUTIVES ( SHOW CALL ) ,WITHOUT ANY SOLUTION YOU GET CONFIRMATION YOUR COMPLAIN HAVE BEEN SOLVED
I M VERY MUCH THANK TO AIRTEL DIGITEL TV , WHO RELEASED ME , WE CUSTOMER OF COMPANY ARE BOGAS AND BAKWAS.
HERE IS ALL CORRESPONDENCE WITH GREAT AIRTEL
Re: Requesting and Complement

Inbox X


SHAILESH X

Reply

DTH.[protected]@airtel.in to me
show details Feb 25
Dear Customer,


Thank you for writing to us at Airtel digital TV.

We have received your email and we will revert to you shortly

We request you to visit our website http://www.airtel.in/digitaltv for information on Product, Features, Tariff Packages and Dealer Locations.



Regards

Nodal Officer
Airtel digital TV
DTH.[protected]@airtel.in to shaileshpatelc., dthnodal.gj
show details Mar 1
Dear Mr. Patel,

Thank you for writing to airtel digital TV.

This is with reference to your e-mail regarding video issue.
Please accept our apologies for the inconvenience faced by you.
As per our telephonic conversation with you on 91-[protected], your issue has been resolved and services are active.

Your Nodal Reference No. is[protected].

It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.

Assuring you the best of our services.

Regards,
Nodal Officer
airtel digital TV

PS: Incase you require any further assistance, please:
- Email us at dthnodal.[protected]@airtel.in
- Or call us at [protected] (toll free)/[protected]tolled)

KALPANA PATEL <[protected]@gmail.com>

KALPANA PATEL <[protected]@gmail.com>
Sent by: [protected]@gmail.com
02/25/2011 10:01 AM
To
dthnodal.[protected]@airtel.in


cc

Subject
Requesting and Complement
 Please do not print this e-mail unless it is absolutely necessary



Dear,
Gopal Suryawanshi
Bharti Telemedia Ltd.,
4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej,
Ahmedabad-380054

Shriman Ji,
I Shailesh Patel 122 Mahavirnagar, opp Sai Baba Petrol Pump Katargam Surat ,have an a AIR-TEL DIGITAL TV.Service id is [protected]
and very -very thank to you and all of Airtel's officers, because your company decided FIRST SALE PRODUCTS AFTER THAN FORGET CUSTOMER ,
I AM AT-LEAST MORE THAN 15 TIME'S CALL AND MAIL TO AIR-TEL C/CARE BUT NO-BUDDY SOLVE AND NOT GIVEN ANY ANSWER , SO WHAT ? CLIENT ALLREADY BUY YOUR PRODUCTS AND THAT IS HIS RESPONSIBILITIES ? OK WHEN WE ARE GOING WITH YOUR DTH SERVICES, NO CHOICE FOR DTH IN CITY ?
WE DECIDE WHEN MY SUBSCRIPTION WILL EXPIRE , ALL OF YOUR INSTRUMENT COURIER TO ABOVE ADDRESS WITH AN REQUEST LETTER.
THIS HEARTY REQUEST FROM MY SIDE , DON'T TRANSFER THIS MAIL TO ANY OF YOUR LOCAL EXECUTIVE , AND MAY I REQUEST WHEN YOU FREE CALL ME AT MY REGISTERED NUMBER[protected] / [protected].
THANKING YOU


--
http://shaileshpatel.in/
Shailesh Patel
SHAILESH PATEL CORPORATION
L-46 NANDANVAN SHOPPING CENTER
OPP.NAGINA WADI
SUMUL DAIRY ROAD
SURAT-395004
INDIA.
Shailesh Patel to DTH.NODALGJ
show details Mar 5
Respected Sirs,
We are surprised from your Surat office services,
No-buddy reach at my home for solution and , we received SMS at my Mobile [protected] , your complain have been solved , this is possible ? I know not Possible but in AIR-TEL DIGITAL SERVICE PROVIDE THIS TYPE OF SERVICES,
OK
NOW AGAIN
SEND A REQUEST FOR CHANGE OF MY CURRENT SETUP BOX TO RECORDER SET UP BOX AND PAYING 3100 INR AND NO BUDDY HERE FOR CHANGE AND SMS SEND TO MY MOBILE YOUR SETUP BOX ARE CHANGED , WHAT IS THIS SIRJI, ?
IF NOT POSSIBLE AFTER SALE SERVICE GIVEN BY YOUR BIG COMPANY PLEASE REVERTING MY ALL FACILITIES, ASAP.
YOUR
SHAILESH PATEL
- Show quoted text -
--
Shailesh Patel
SHAILESH PATEL CORPORATION
L-46 NANDANVAN SHOPPING CENTER
OPP.NAGINA WADI
SUMUL DAIRY ROAD
SURAT-395004
PHONES:[protected] /91+[protected]
INDIA.
KALPANA PATEL to dthnodal.gj
show details Aug 12
Dear Sir/Madame
I hearty request to you,please send your engineer at my home place for solution my D2H telecast problems , yesterday, some one airtel company engineer change of DISH area he said sett elite changing after than every five mints we are facing telecast problems one massage show in screen set you connection , so please solve my my problems as soon as possible.
thanks
- Show quoted text -
--
Regards,
Shailesh P. Patel


L-46 NANDANVAN SHOPPING CENTER
OPP.NAGINA WADI
SUMUL DAIRY ROAD
SURAT-395004
INDIA.
to dthnodal.[protected]@airtel.in
date Tue, Aug 16, 2011 at 7:41 PM
subject Re: Requesting and Complement
mailed-by gmail.com
Images from this sender are always displayed. Don't display from now on.
hide details Aug 16
Dear,
Which type your SURAT based services engineer staff, they call only phone and saying everybody , " AAP KI COMPLAIN KYA HAI AUR HUM AAP KI COMPLAIN KO ABHI AA KAR THIK KAR DETE HAI ."

I DON'T UNDERSTAND THEY DO NOT WANT SOLVE THE PROBLEMS OR AIR-TEL DIGITAL SERVICES ARE FAILED TO SOLVE HIS BENEFICIARY ?

SORRY FRO THAT COMPLAIN TO YOU ,
WE WILL NOT CONTINUE AFTER MY BALANCE AMOUNT AT YOUR COMPANY.
- Show quoted text -
Shailesh Patel to DTH.NODALGJ
show details Aug 17
Dear,
as per my mail to you, toady a call from your Delhi office, person who call me told me i m behalf of nodal officer , today your problems will be solved and now just i received a SMS from your side , with reference number 10988861 , complain solved and if not solved please call at this number [protected] sender code number is 54325, let me know pls what is this without any visit how can possible clear my problems
- Show quoted text -
DTH.[protected]@in.airtel.com to me
show details Aug 15
- Show quoted text -
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DTH.[protected]@in.airtel.com to me
show details Aug 16
- Show quoted text -
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DTH.[protected]@in.airtel.com to me
show details Aug 17
- Show quoted text -
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DTH.[protected]@in.airtel.com to shaileshpatelc., dthnodal.gj
show details Aug 20 (12 days ago)
Dear Mr. Patel,

Thank you for writing to airtel digital TV.

This is with reference to your e-mail regarding signal issue.
Please accept our apologies for the inconvenience faced by you.
We would like to inform you that we tried to contact you on 91-[protected] and 91-[protected], but your numbers were not responding. As per our records, your issue has been resolved. If still any issue persists feel free to revert with your alternate number.

Your Nodal Reference No. is[protected].

It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.

Assuring you the best of our services.

Regards,
Nodal Officer
airtel digital TV

PS: Incase you require any further assistance, please:
- Email us at dthnodal.[protected]@airtel.in
- Or call us at [protected] (toll free)/[protected]tolled)

{In Archive} Re: Requesting and Complement


{In Archive} Re: Requesting and Complement

KALPANA PATEL
to:
dthnodal.gj
08/16/2011 07:41 PM


Sent by:
[protected]@gmail.com

 Please do not print this e-mail unless it is absolutely necessary




From:
KALPANA PATEL <[protected]@gmail.com>



To:
dthnodal.[protected]@airtel.in



Sent by:
[protected]@gmail.com


Archive:
This message is being viewed in an archive.


Dear,
Which type your SURAT based services engineer staff, they call only phone and saying everybody , " AAP KI COMPLAIN KYA HAI AUR HUM AAP KI COMPLAIN KO ABHI AA KAR THIK KAR DETE HAI ."

I DON'T UNDERSTAND THEY DO NOT WANT SOLVE THE PROBLEMS OR AIR-TEL DIGITAL SERVICES ARE FAILED TO SOLVE HIS BENEFICIARY ?

SORRY FRO THAT COMPLAIN TO YOU ,
WE WILL NOT CONTINUE AFTER MY BALANCE AMOUNT AT YOUR COMPANY.

On Mon, Aug 15, 2011 at 1:48 PM, KALPANA PATEL <[protected]@gmail.com> wrote:


On Fri, Aug 12, 2011 at 1:11 PM, KALPANA PATEL <[protected]@gmail.com> wrote:
Dear Sir/Madame
I hearty request to you,please send your engineer at my home place for solution my D2H telecast problems , yesterday, some one airtel company engineer change of DISH area he said sett elite changing after than every five mints we are facing telecast problems one massage show in screen set you connection , so please solve my my problems as soon as possible.
thanks

On Tue, Mar 1, 2011 at 7:10 PM, <DTH.[protected]@airtel.in> wrote:
Dear Mr. Patel,

Thank you for writing to airtel digital TV.

This is with reference to your e-mail regarding video issue.
Please accept our apologies for the inconvenience faced by you.
As per our telephonic conversation with you on 91-[protected], your issue has been resolved and services are active.

Your Nodal Reference No. is[protected].

It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.

Assuring you the best of our services.

Regards,
Nodal Officer
airtel digital TV

PS: Incase you require any further assistance, please:
- Email us at dthnodal.[protected]@airtel.in
- Or call us at [protected] (toll free)/[protected]tolled)

KALPANA PATEL <[protected]@gmail.com>
KALPANA PATEL <[protected]@gmail.com>
Sent by: [protected]@gmail.com
02/25/2011 10:01 AM
To
dthnodal.[protected]@airtel.in


cc

Subject
Requesting and Complement
P Please do not print this e-mail unless it is absolutely necessary P



Dear,
Gopal Suryawanshi
Bharti Telemedia Ltd.,
4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej,
Ahmedabad-380054

Shriman Ji,
I Shailesh Patel 122 Mahavirnagar, opp Sai Baba Petrol Pump Katargam Surat ,have an a AIR-TEL DIGITAL TV.Service id is [protected]
and very -very thank to you and all of Airtel's officers, because your company decided FIRST SALE PRODUCTS AFTER THAN FORGET CUSTOMER ,
I AM AT-LEAST MORE THAN 15 TIME'S CALL AND MAIL TO AIR-TEL C/CARE BUT NO-BUDDY SOLVE AND NOT GIVEN ANY ANSWER , SO WHAT ? CLIENT ALLREADY BUY YOUR PRODUCTS AND THAT IS HIS RESPONSIBILITIES ? OK WHEN WE ARE GOING WITH YOUR DTH SERVICES, NO CHOICE FOR DTH IN CITY ?
WE DECIDE WHEN MY SUBSCRIPTION WILL EXPIRE , ALL OF YOUR INSTRUMENT COURIER TO ABOVE ADDRESS WITH AN REQUEST LETTER.
THIS HEARTY REQUEST FROM MY SIDE , DON'T TRANSFER THIS MAIL TO ANY OF YOUR LOCAL EXECUTIVE , AND MAY I REQUEST WHEN YOU FREE CALL ME AT MY REGISTERED NUMBER[protected] / [protected].
THANKING YOU


--
http://shaileshpatel.in/
Shailesh Patel
SHAILESH PATEL CORPORATION
L-46 NANDANVAN SHOPPING CENTER
OPP.NAGINA WADI
SUMUL DAIRY ROAD
SURAT-395004
INDIA.
PHONES:- +[protected],+[protected]
MOBILE :- +[protected]
P please consider the environment before printing this email

This email may contain privileged and confidential information and is intended for the named addressee/s only. If you have received this email in error, please notify the sender and delete this email immediately. Any confidentiality, privilege or copyright is not waived or lost because this email has been sent to you in error. It is your responsibility to check this email and any attachments for viruses

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.



--
Regards,
Shailesh P. Patel


L-46 NANDANVAN SHOPPING CENTER
OPP.NAGINA WADI
SUMUL DAIRY ROAD
SURAT-395004
INDIA.
PHONES:- +[protected],+[protected]
MOBILE :- +91 [protected],[protected]
Please consider the environment before printing this email

This email may contain privileged and confidential information and is intended for the named addressee/s only. If you have received this email in error, please notify the sender and delete this email immediately. Any confidentiality, privilege or copyright is not waived or lost because this email has been sent to you in error. It is your responsibility to check this email and any attachments for viruses



--
Regards,
Shailesh P. Patel


L-46 NANDANVAN SHOPPING CENTER
OPP.NAGINA WADI
SUMUL DAIRY ROAD
SURAT-395004
INDIA.
PHONES:- +[protected],+[protected]
MOBILE :- +91 [protected],[protected]
Please consider the environment before printing this email

This email may contain privileged and confidential information and is intended for the named addressee/s only. If you have received this email in error, please notify the sender and delete this email immediately. Any confidentiality, privilege or copyright is not waived or lost because this email has been sent to you in error. It is your responsibility to check this email and any attachments for viruses



--
Regards,
Shailesh P. Patel


L-46 NANDANVAN SHOPPING CENTER
OPP.NAGINA WADI
SUMUL DAIRY ROAD
SURAT-395004
INDIA.
PHONES:- +[protected],+[protected]
MOBILE :- +91 [protected],[protected]
Please consider the environment before printing this email

This email may contain privileged and confidential information and is intended for the named addressee/s only. If you have received this email in error, please notify the sender and delete this email immediately. Any confidentiality, privilege or copyright is not waived or lost because this email has been sent to you in error. It is your responsibility to check this email and any attachments for viruses
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KALPANA PATEL to DTH.NODALGJ, dthnodal.gj
show details Aug 30 (2 days ago)
very disappointed , dont send here again any of executive ,
i m not interested in your airtel dig tel services
- Show quoted text -
Reply Reply to all Forward
Reply

DTH.[protected]@in.airtel.com to me
show details Aug 30 (2 days ago)
Dear Customer,


Thank you for writing to us at Airtel digital TV.

We have received your email and we will revert to you shortly

We request you to visit our website http://www.airtel.in/digitaltv for information on Product, Features, Tariff Packages and Dealer Locations.



Regards

Nodal Officer
Airtel digital TV

* Please note that this is a computer generated auto response.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
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DTH.[protected]@in.airtel.com to me
show details Aug 30 (2 days ago)
- Show quoted text -
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Shailesh Patel to DTH.NODALGJ
show details 10:53 AM (22 minutes ago)
Hello,
What is this ? why your staff calling me Mr Pratap Singh[protected] who is this person i don't understand , why he call me again and again , when we don't want to continue your HOPELESS service , when we are using your company services , no budy call me against my complain and send every time a sms at my mobile number , your complain have been resolved , without solution who send me this type of information and we are waiting every day any of executive come and solve the problems ,
and when i decide , i m not continue with you , when your customer discontinue , you call without delay and told me what is the problems ?
I surprised from your staff they call me no problems if don't want to continue, AS PER AIRTEL RULES , SEND BACK YOUR DISH + REMOTE +SET-UP BOX,
OK WHY YOU NEED BACK , THAT IS MY TIMES BECAUSE THIS ALL BUY FROM YOUR COMPANY AT THE TIME OF PURCHASE AND PAYING FULL AMOUNT ,
IF THIS IS THE RULES FROM AIRTEL LET ME SEND A LETTER FROM AIRTEL WITH UNDERSIGNED AUTHORED PERSON , THAN I GIVE THAT ITMES , AND
MAKE SURE I WILL PUT ALL CORRESPONDENCE WITH YOUR COMPANY AND THAT ISSUE OF ITMES AT CONSUMER COURT AND ALSO AT MINISTRY OF TELECOMMUNICATION ,
SO , AGAIN I REQUEST TO DON'T CALL ME AGAIN
- Show quoted text -
--
Shailesh Patel
SHAILESH PATEL CORPORATION
L-46 NANDANVAN SHOPPING CENTER
OPP.NAGINA WADI
SUMUL DAIRY ROAD
SURAT-395004
PHONES:[protected] /91+[protected]
INDIA.
Reply Forward
Reply

DTH.[protected]@in.airtel.com to me
show details 10:55 AM (19 minutes ago)
- Hide quoted text -
Dear Customer,


Thank you for writing to us at Airtel digital TV.

We have received your email and we will revert to you shortly

We request you to visit our website http://www.airtel.in/digitaltv for information on Product, Features, Tariff Packages and Dealer Locations.



Regards

Nodal Officer
Airtel digital TV