[Resolved] Airtel Digitel TV — balance deduction | |
Dear Sir/Madam, i am amit swarnkar and i am using airtel digitel tv, and my customer id is [protected], my complaint is this, i recharged my airtel digitel tv account on 31'th july by 200 rs through icici bank mchek service and and i got the the balance of 150 rs something, but on 11'th august. i got a sms from airtel regarding my negative balance, they inform me that my balance is negative 120 rs. i called on airtel regarding the same, they lodge the complaint on 12'th august with 928641 complaint number, and gave the assurance that they will solve it by 14'th august.but till now they do not given me any proper resoulation, for the same i called on their customer care, they people are also not giving any proper solution. please help me. Amit Swarnkar 180, Bhagwati nagar, mahesh nagar jaipur-302006 mob no- [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
plz provide recharge cards to retailers in time in jammu akhnoor area
Dear sir/ madam,
i am sartaj khan and i am using airtel digital TV, Since 4 month and my customer ID is [protected], my complaint is, i recharged my airtel digital TV account on 03/10/2009 550 Rs through icici bank for one year package (Hindi plus) after confirmation from air tell customer care . ref code 277994 and order no 5832774.
but after some days all channel is block . call the customer care dept. his statement is you are paid only hindi plus not for other channel. but if we paid for hindi plus for one year then Hindi plus continue & other channel is block as per customer care dept.
But today statement of customer care officer Mr. hari shanker sharma some mistake is our dept., your Hindi plus is joint with super value pack if you don’t recharge every month then you no show any channel .
This is totally wrong commitments & hidden the information from Customer during recharge time .
When we recharge Every month then what is the befit of one year recharge resulting my total amount is west ( 496/-) due to wrong communication from AIR TEL .
SO WE D’NT ADHESIVE TO ANY FRIENDS CIRCLE & OTHER LINK PERSON THAT NEVER PURCHASE THE AIR TEL DIGITAL TV CONNECTION DUE TO HIDDEN INFORMATION .
Regards,
SARTAJ KHAN
GR. NOIDA
[protected]
i am sartaj khan and i am using airtel digital TV, Since 4 month and my customer ID is [protected], my complaint is, i recharged my airtel digital TV account on 03/10/2009 550 Rs through icici bank for one year package (Hindi plus) after confirmation from air tell customer care . ref code 277994 and order no 5832774.
but after some days all channel is block . call the customer care dept. his statement is you are paid only hindi plus not for other channel. but if we paid for hindi plus for one year then Hindi plus continue & other channel is block as per customer care dept.
But today statement of customer care officer Mr. hari shanker sharma some mistake is our dept., your Hindi plus is joint with super value pack if you don’t recharge every month then you no show any channel .
This is totally wrong commitments & hidden the information from Customer during recharge time .
When we recharge Every month then what is the befit of one year recharge resulting my total amount is west ( 496/-) due to wrong communication from AIR TEL .
SO WE D’NT ADHESIVE TO ANY FRIENDS CIRCLE & OTHER LINK PERSON THAT NEVER PURCHASE THE AIR TEL DIGITAL TV CONNECTION DUE TO HIDDEN INFORMATION .
Regards,
SARTAJ KHAN
GR. NOIDA
[protected]
join to recherging
i am Sansar Singh Chhiller already user of airteldigiteltv id no. [protected]
i tried to register my account online but unable to register, pl. help.
i have come to know from dealer that my data entered is not proper as per my form, please correct my information as follows
name : Sansar Singh Chhiller
mobile no. [protected]
also give ur exact website address to deal in future
i tried to register my account online but unable to register, pl. help.
i have come to know from dealer that my data entered is not proper as per my form, please correct my information as follows
name : Sansar Singh Chhiller
mobile no. [protected]
also give ur exact website address to deal in future
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the retailer asked that i recharged account with lapo system u may dectate ur customer id but still i never got my balance...