[Resolved]  Airtel Dish TV — Non -Installation

Address:Chennai, Tamil Nadu

On my transfer from Pune to Chennai, I have been requesting the customer care to re-install my connection since 12.12.2012, but in vain. Every time they note my request and assure me sending engineer with in 8 hours to resolve my complaint. I had a talk with their Team Leader (reportedly) on three occasions on this matter.(Namely Sh.Bhaivab, Sh.Nitin & Sh.Nikhil) but my complain is still persisting. I have at-least made complaint for 16 times on this issue. Since I use the services prepaid, I am at loss for every moment delay.

Is there anybody in the service providing company who will respond on my complaint and resolute.

Priyabrata
ID No.[protected]
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Oct 21, 2016
Complaint marked as Resolved 
Verified Support
Jan 24, 2013
Airtel Customer Care's response
Namaste Priyabrata,

We would like to inform you that your concern listed 15 Jan. 2013, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

AirTel — non installation of dish tv

Parminder singh here from ludhiana i ordered disht tv of airtel on 23 february by sending online request.the customer care called me and told me all the details and new offers about airtel dish tv.i talked to jatinder sibgh from amritsar.he agreed me that u hav to pay 1590 rupees advance and on 24th february ur dish tv will be installed.and on 23rd february at 4 pm inderjeet singh from ludhiana collected 1590 rupees from me.from then on i am waiting for the installation of dishtv.due to cable operators not broadcasting cricket world cup i opted for dish tv but its getting too late.its of no use if you install it after the world cup is over.they dont even pick my phone.if this attitude keeps on going from ur side i have to look for taking legal action against you.i am really depressed by the services provided by you and i wont recommend anyone in future to buy any product from you.

with regards
parminder singh
Contact [protected]

Dish TV — NON INSTALLATION

I purchased a dishtv connection on 19 feb 2011, along with a samsung tv, and I have been told that installation is not possible on my premises. I spoke to the dish tv call centre asking that the hardware (worth Rs3190) be delivered in exchange for my dishtv voucher.

However, the technician and the mumbai office have refused to provide the hardware in exchange for the voucher even though the voucher clearly states that 'Upon presentation of the PIN number of the voucher, Dish TV HD Hardware (including STB, VC, dish antenna, LNB, 12 mtr wire) shall be provided'.

I have been trying to get this resolved over the last 1 week and I have spoke to the call centre multiple times, but this is still unresolved.

regards,
Diviya Nagarajan,

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