Airtel HD TV — Never buy an Airtel TV in Tamil nadu

Guna Nadar

from Suchindram, Tamil Nadu

Address:

Kanyakumari, Tamil Nadu

For those innocent viewers,

NEVER BUY A HDTV FROM AIRTEL. THE WORST SERVICE AND IT DOESN'T WORK,

I BOUGHT A HDTV WITH 6 NONTHS PACKAGE WHICH COST ME 6K+ . FROM THE BEGINING THE SET TOP BOX HAD PROBLEMS. I SPENT 1000 BUCKS ON INSTALLATION(THEY SAY IT IS FREE). THEIR ENGINEERS(?) DON'T KNOW THE BASIC CONCEPTS AND TOOK 5-10 DAYS TO ADDRESS THE PROBLEMS AND I HAD TO INSTALL IT WITH THE HELP OF A 3RD PARTY. AFTER 2 WEEKS THE SETTOP BOX WOULD NOT SITSH ON. AFTER REPEATED CALLS(10 ATLEAST) FINALLY A GUY CAME AND PICKED THE SET TOP BOX 4 MONTHS AGO WHICH WAS ABOUT A MONTH FROM WHEN I PURCHASED. UNTIL NOW HE HAS NOT TURNED BACK AND NOT PICKING UP THE PHONE. MY BROTHER AND ME HAD CALLED THE CUSTOMER SERVICE AND SPENT HOURS AND HOURS EXPLAINING THEM FROM THE BEGINNING. TILL NO RESPONSE. NEVER BUY IT..

I AM TAKING TO THIS TO CONSUMER COURT WHEN I HAVE TIME TO DO, NOT BECAUSE OF MY LOSS BUT TO EXPOSE THIS CORPORATE SCANDAL AND AVOID UNSUSPECTING CUSTOMERS.

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Karol-s-84

Airtel HD TV — No installation of Dish once money is paid

I have bought a Sony TV and got a airtel HD Dish TV activation kit. I was asked by call centre in Airtel to recharge for another 2000 Rupees to get the connection booked.

I paid the money. That was on 1 st March 2010. Then i called to book a installation. The airtel employee in call centre promised a installation within 48 hours. Later I got a sms saying installation booked for 28th March 2010. I immedieatly called and was told that it is a mistake and they will ask their backend team to install with in 48 hours.

3 weeks have passed and no one bothers to come. I have called the call centre at least 10 times , every time they promise to get it dine in next 24 hours but nothing gets done.

Toady i.e. 18th March they are not even picking up my call on 12150 ... i simply hear sms CALL to 54325 and call gets disconnected.

They are big cheaters and i would advise everyone not to choose them . I'll keep posting any progress on my case if it ever happens.

Details
Anmol Karol
Cust ID [protected]

Karol-s-84

Now finally they did installation ... but i can see only one channel that too some preview channel... they now say they have done some mix up ... I bought a connection with Digital video recorder but they booked a regulat HD connection.
Again I am left helpless.