[Resolved]  Airtel — Hottie Naughty from Airtel

Address:Pune, Maharashtra

I got a message from "AT-AIRINF" reading "Thanks for downloading Hottie Naughty from Airtel. You have been charged Rs. 10"

I have not initiated to download any such application/VAS. Also by previous experiences I m sure that more balance will be deducted from my account as soon as recharge. Kindly deactivate these services and credit the charges back to my account.

I m using Airtel (same number - [protected]) since 2006 and these kind of deductions are frequent on my mobile. Please stop looting your one of the most loyal customer.

Regards,
Kiran Dhanave
[protected]
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Nov 6, 2016
Complaint marked as Resolved 
Verified Support
Jan 15, 2013
Airtel Customer Care's response
Namaste Mr. Dhanave,

We would like to inform you that your concern listed 08 Jan 2013 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

Airtel Mobile Services — Fake charges for value added service

I have GPRS enabled on my mobile. Since last month i started receiving SMS from Airtel informing me that i am charged Rs.15 for some value added service on WAP which i had never received. When i called up their customer care they said they will cancel the service and revert back the money. But it started repeating every day and finally they started tell me that its valid since i had downloaded some content and i am charged for that. When in reality i browse only GMail on my GPRS account. When i told them that i would give a complaint in consumer court, they said be my guest and he threatened me saying that he is noting it down and will be using it against me...

What can i do...?

Airtel — charges against downloads

i downloaded a game on my handset(nokia c7). the game is named as copter from nokia ovi stores. i was charged Rs. 99 though the game was free. right after sometime i recieved two massegs sayin thanx for downloading another two games and i was charged 85 and 99 respectively, though i didnt do so. after long attemps the complaits were made. after two days i was again charged Rs 20 for downloading bikini chix, where as i didnt do so. its really disappointing that such a big service providers are paying so little attention towards their services.
they are stealing our money.
Hello,

I do not got my balance back yet. Also I m afraid to recharge my mobile. Please let me know if you have stopped that service or not.

Regards,
Kiran Dhanave

Airtel — Value Pack Activated

I got a message from "AT-AIRINF" reading "Thanks for downloading Value Pack from Airtel. You have been charged Rs. 45"

I have not initiated to download any such application/VAS. Also by previous experiences I m sure that more balance will be deducted from my account as soon as recharge. Kindly deactivate these services and credit the charges back to my account.

I m using Airtel (same number - [protected]) since 2006 and these kind of deductions are frequent on my mobile. Please stop looting your one of the most loyal customer.

Regards,
Kiran Dhanave
[protected]
Hottie Naughty from Airtel
I got a message from "AT-AIRINF" reading "Thanks for downloading Hottie Naughty from Airtel. You have been charged Rs. 99"

I have not initiated to download any such application/VAS. Kindly deactivate these services and credit the charges back to my account.

I m using Airtel (number - [protected]).

Regards,
Prakash Motwani
[protected]
I got a message from "AT-AIRINF" reading "Thanks for downloading Value Pack from Airtel. You have been charged Rs. 45".and many more messages like this

I have not initiated to download any such application/VAS. Also by previous experiences I m sure that more balance will be . from my account as soon as recharge. Kindly deactivate these services and credit the charges back to my account.
My airtel number is [protected].

Regards,
Daljit Singh
[protected]
I got a message from "AT-AIRINF" reading "Thanks for downloading Hottie Naughty from Airtel. You have been charged Rs. 50"

I have not initiated to download any such application/VAS. Also by previous experiences I m sure that more balance will be deducted from my account as soon as recharge. Kindly deactivate these services and credit the charges back to my account.

I m using Airtel (same number - [protected]). Please stop looting your one of the most loyal customer.

Regards,
Nagarajan
[protected]

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