Airtel — (Fraud/Cheated) Change of Tariff without any Notice

Address:Dharwad, Karnataka

Dear Sir,

My Ph no is [protected], i have ported (MNP) my no from TATA Docomo, at the time of porting in Airtel Customer Care Executives has promised me that my tariff will be A-A 30ps/min, night 10ps/min and other 60ps/min and 200 local/national SMS free.
Its was working fine all the way till yesterday, yesterday suddenly my tariff got changed to all Calls to 60ps and and all SMS 60ps, when i call up customer care the response was very unsatisfactory and pathetic finally they block my no calling to customer care.

I request please take serious action of this issue and punish the concerned authorities for such. And Airtel please take serious actions on your executives for committing fake details to customer to cell your product avoiding bad impression on Airtel in the market.

Kindly concern team contact me and solve my issue ASAP.

Thank you.
Prakash
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Rakesh,

Its already been 3 days past to you reply, still there is no solution from your end, kindly act on priority basis and do the needful.

Thank you,
Prakash.
Dear Rakesh,

I always keep my phone ON 24/7 365 days, this seen you have not contacted me, and not interested to solve my issue.

Prakash D.
Dear Rakesh,

But not convinced on solutions you have provided me, Its better i will Port Out (MNP) my number to Vodafone...

Thank You..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information