Airtel — BROADBAND
HYDERABAD, Andhra Pradesh, India
I have shifted to Hassan in September 2010.
Before leaving Hyderabad, I paid my pending broad band bill online on Sep 5 or Sep 6 of 2010. (I have continuously paid my bills online , either on same day bill uploaded or next day itself. And there is no defaults at all)
Then I informed airtel officials to get back the instrument as I surrendered the connection. But even after 15 days their staff could not come and take back the instrument. As I had to join my office , I had no other option but to take the instrument and leave, which i did. After that I have been receiving phone calls, mobile messages about non-payment of my bills. But as there is no mistake on my part (after paying last bill online, I also informed AIRTEL to take back instrument), still airtel harassing me about this.
I have even given my present address to take back their instrument still with me.
I have updated my present mobile number also with airtel, but they contact me on my roaming number for past 8 months, causing me huge monetary loss and mental tension during working hours . I also asked telecallers to check my bill payment history, and verify my complaint with them for surrender of connection in their recordings (because all calls they make to or receive from cunsumers are recorded for their internal training purposes).
But all requests are of no use. They keep calling,disturbing,harassing as always.
Request advise and solution .
Thanks & Regards
Anil Kumar S
Karnataka , INDIA.
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