[Resolved] Airtel India — Lack in providing service | |
I am Airtel prepaid customer since Nov 2007 and my cell number is [protected]. On Saturday, 27th Sept 2008, all my communication i.e. incoming and outgoing calls were blocked. So I called up customer care executive and they told me that I need to submit my documents (identification proof and photograph). Since Sunday was holiday and since I am a Engineering college going student, I submitted the documents Monday evening at Goa’s airtel distributor “Kundaikar enterprises” at Borda, Margao Goa. They told me that it would get activated on Tuesday night. But still it wasn’t activated. So today morning, i.e Wednesday 1st Oct 2008 I went there to ask them and they told me that it would be activated at 6.30pm. But again I am disappointed with the service provided by Airtel. Still my number is out of service. Since tomorrow is Gandhi Jayanti, which is a national holiday, therefore I request you to take necessary action against this at the earliest. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I am a retailer for Airtel in Margao and my distributor is M/S. Kundaikar, Borda, Margao-Goa.
For last 2 weeks i have been requesting to supply me with Pre-paid Airtel vouchers and to my repeated calls/ requests nothing has been done. The Runner who is looking after this area is not punctual and refuse to accept our fone calls.
Kindly take neccessary action so my customers are satisfied with Aitel services.
Yous sincerely,
E.A.C.Rodrigues
Baboy Commerce Center
Near Hari Mandir
Pajifond, Margao-Goa
For last 2 weeks i have been requesting to supply me with Pre-paid Airtel vouchers and to my repeated calls/ requests nothing has been done. The Runner who is looking after this area is not punctual and refuse to accept our fone calls.
Kindly take neccessary action so my customers are satisfied with Aitel services.
Yous sincerely,
E.A.C.Rodrigues
Baboy Commerce Center
Near Hari Mandir
Pajifond, Margao-Goa
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I had requested for call details (i.e. incoming and out going) of of my Pre paid mobile No.[protected] from July' 2008 to Sept' 2008 during the month of Sept' 08 by way of contacting with the customer care representative and also by sending two tyhree SMS. It is ill fated and regretable to state that despite my request I could not get the information which is against the law. I therefore once again request you to provide me the incoming and out going call details from July' 2008 to Sept' 2008 without delay failing which I have no other option except agitating the matter in competent Court of law for which all cost and consequences will be born by you.
Yours faithfully
Sudhakar Dwibedy
FLAT NO. 4(E), 3RD FLOOR,
JUPITER APARTMENT,
1, BARABAGAN LANE,
P:O: ALAMBAZAR
KOLKATA - 700035