[Resolved]  Airtel — IVR Blocked

Dear Sir/mam, I am a Airtel user of past 7 years its services best than other networks but last 1 month i am facing lots of difficulty i Cant able to connect to customer care no 121 or 198 . My IVR is blocked i complaint many times there is no proper response. Airtel agents arr not having helping tendency to customers I need my IVR get released very soon otherwise. Also, I am not receiving messages from Banks and all. I want to complaint that but could not able to connect to airtel. I am very irritated and frustrated. I want to change my HDFC bank password that required my phone for one time password (OTP), but cant do that cause I am not receiving any messages. They blocked me cause I keep calling to resolve my issue. Those dumb customer care executives didn't know how to solve the problem but know better to block me. Please fix that asap otherwise I will make this issue to consumer court Thanks and Regards Surinder Rawat [protected]
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Aug 7, 2021
Complaint marked as Resolved 
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I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code. My mobile number is [protected]. I am maharashtra
please unblock my frenzo id

my mobile no: [protected]
please unblock my frenzo id
my mobile No : [protected]
my cell is stoled so i want that my sim card is do blocked
I applied for a airtel prepaid connection and got the connection.After one month o[censored]sage i got informed that my no is blocked for address verification purpose.

I tried to get it done by resending the address details to the dealer from where i took the connection,

But i get the reply from the customer care that it cannot be activated again .and i lost my 500 Rs balance at that time .

Please have some verification
Name Anil Kumar Sahoo
Behind IIT Madras Gate
Chennai

mail - [protected]@gmail.com
ph [protected]

AirTel — blocked

sir, my account frenzo has been blocked

Namaste Mr. Rawat,

This is to inform you that your concern listed on 20 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Rawat,

Further to our discussion dated 20 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Rawat,

We would like to inform you that your concern listed 20 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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