[Resolved]  Airtel Landline — Shifting of Airtel Landline

Phone Landline connection with internet not shifted

My self, Sanjive Kumar Gupta R/o B-182, Sector 48, Noida having Mobile No. [protected], a consumer of Airtel Landline connection with broadband connection having no[protected]. I am earlier residing in G-109, Sector 41, Noida, now I am shifted to B-182, Sector 48, Noida (nearly 200 meters away form my old address). I have submitted a request for shifting on call centre of Airtel on 06.11.2009 vide request no[protected], another request on[protected] vide request no[protected], another request on[protected] vide request no. 26769169 and many more which i cann't remember.On first request I have told from the representative that in next 6 days your request will be answered but no one turned up. Subsequently, every time I called to call centre, I am told that there shall be a visit which is due from technical team after that the connection will be shifted to new address. After a long time from my first request with regular follow up, finally i have got a call and got information that the same is not possible as there is no network while my new address is only approx. 200 meters away from my old address.I have taken this connection in November, 2004 on the request of there Executive after surrendering my old BSNL Connection no. 2502932. I am a regular customer of Airtel since 2004 and have made all the payment on regular basis to Airtel with no defalt. Through this complaint, I hereby further request to Airtel to look into the matter and do the needful and it a no network area, so why the customer will suffer while airtel have many other options like Data Card, WLL etc.Kindly do the needful and oblige.Sanjive Kumar Gupta[protected].B-182, Sector 48, Noida – 201301 (U.P.)Email : [protected]@yahoo.com