[Resolved]  Airtel — Mobile Number Portable

Address:Ludhiana, Punjab

Dear Sir
I have a mobile number [protected]. This is my dad mobile number Mr. Gulab Rai Goyal . I want to part this number from airtel to vodafone. On 14 July 2011 I got Code to portable My Dad’s Mobile number and I give the proofs along with photograph and I got Vodafone sim . Now my number [protected] is not port in vodafone. Airtel Customer care ask we don’t stop your mobile to port in Vodafone and Vodafone customer care ask we have no request about this. Please solve my problem.
From Vipan Goyal
[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir Today is 3 Aug. 2011 but my mobile number is not portable. My Brother's mobile number [protected] is also not able to port airtel to vodafor
Dear Sir
Why Airtel Add balance in my mobile and reject my portable number request. from 14 July 2011, i try to port my number from airtel to vodafone and yesterday i received a msg from vodafone "your requested is rejected by the current mobile operator. when i visit airtel relationship center, in habowal, Ludhiana, Punjab, there Mr. Aakash, he asked me sir we are not able help you, you can don any thing if you can, i dont help you. because that is deal by Ms. Rishu that is not in the office, i wait half an hour after she come she ask me sir got to head office Sarbha Nagar. when i talk customer care then ask sir your problem will solve before 16 July 2011 at 9.10 AM. But i think this is not provision to reject my request.
from Vipan Goyal
[protected]
[protected]
Dear Sir
Your system have many mistake. Now today is 19 Aug. 2011, until my number [protected] is not port out from your company. Even i got a message from Vodafone, in the message vodafone ask your current operator requested has been rejected please contact your current operator customer care and airtel give me balance Rs. 150, why airtel give me balance. and why you did reject my requested again. when i call customer care he asked me sir your problem will be solved before 16 Aug. 2011 at 9.10 AM but my problem is not solved. Sir now i am irritated me for more than last one month by the airtel from 14 July 2011. now today my UPC code again expire, Now you tell me what I should to port my number from airtel to vodafone.
kindly notice that my problem not solved. I want to port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number .
from Vipan Goyal
[protected]
[protected]
Dear Sir
I got a message from vodafone is that, Your requested has been rejected by your current service operator, Please contact your current mobile operator.
Now i send have got again upc code and i again submit proof with photograph and now i want port out from airtel to vodafone. Sir [protected] and [protected] both number has got the same procedeure.
from Vipan Goyal
[protected]


From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@yahoo.com
Sent: Thursday, August 25, 2011 6:40 PM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]

Dear Vipan Goyal,

Ref: Email dated 19/08/2011, expressing concern regarding unable to Port Out from your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

We regret for the delay in replying to your mail and apologize for the inconvenience caused in this regard.

After complete verification, we analyzed your account and found that your previous port out request was rejected due to Id miss match.

We would like to inform you that your current UPC code is valid till 03/09/2011.

Hence, we request you to submit the current documents and get your number ported.

In order to assist you better we request you to revert with the following details:

Subscriber name and address

Document details submitted in your new operator()

We hope that we have been able to assist you suitably.

Please do write in for any further assistance.




Yours Sincerely,
PRAKASH. N
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=2868AEDB2566A9D13358B0D33E5FACEC1... 4 5 77197FD177898F81F65AED63D5EA2EB1D62A6&refno=Qrc[protected]



[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@in.airtel.com
Cc:
Sent: 19/08/2011 11:04:00 AM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]

Dear Sir
Your system have many mistake. Now today is 19 Aug. 2011, until my number
[protected] is not port out from your company. Even i got a message from
Vodafone, in the message vodafone ask your current operator requested has been
rejected please contact your current operator customer care and airtel give me
balance Rs. 150, why airtel give me balance. and why you did reject my
requested again. when i call customer care he asked me sir your problem will be
solved before 16 Aug. 2011 at 9.10 AM but my problem is not solved. Sir now i
am irritated me for more than last one month by the airtel from 14 July 2011.
now today my UPC code again expire, Now you tell me what I should to port my
number from airtel to vodafone.
kindly notice that my problem not solved. I want to port my number port my
number port my number port my number port my number port my number port my
number port my number port my number port my number port my number port my
number port my number port my number port my number port my number port my
number port my number .
from Vipan Goyal
[protected]
[protected]


From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@yahoo.com
Sent: Saturday, August 13, 2011 5:13 PM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]

Dear Vipan Goyal,

Ref: Email dated 13/08/2011, expressing concern regarding unable to Port Out
from your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

We regret to inform you that the we are unable to proceed your issue without
the mandatory details from your end.

Hence we request you to revert us with the following details.

Request date
UPC code
Expiry date

We hope that we have been able to assist you suitably.

Please do write in for any further assistance.


Yours Sincerely,
Gokul Anand J
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=FA1D7B84FD1F
63A2EF1A759AE42469A9DC2061ADC8 954B5D73A5CA6EF117398FE 5 1 6 A
A759FEA1075&refno=Qrc[protected]



[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@in.airtel.com
Cc:
Sent: 13/08/2011 04:23:16 PM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]

Dear Sir/Madam
[protected] mobile number is airtel mobile number you have all the data, because
airtel is the current mobile operator. So kindly check your system and you get
the all details because this procedure is start from 14 July 2011.
I already submit a complaints regarding these matter, I recent submit my
complaint on Thursday, 11 August 2011, and your customer care ask sir your
complaint is forward to our senior, but now 2 days go, there is no solution
provide by the airtel.

From Vipan Goyal
[protected]



From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@yahoo.com
Sent: Saturday, August 13, 2011 3:40 PM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]


Dear Vipan Goyal,

Ref: Email dated 12/08/2011, you have expressed cocnern regarding unable to
portout from your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
Dear sir, an employee o[censored]r company offer me that i[censored] port ur vodafone mobile no. in airtel then we will give u plan of Rs. 100/- . i accept that offer and port my no. in to airtel. but after few days company pause/ stop my outgoing calls and said that u can not get this offer. Many time i made compliant to customer care and i also visited at customer care center but till date my complaint has not solved. pls sir, solve my problem as early as possible.. other wise i will file case against ur company in consumer court.. Thanking you
On account of my transfer from one place to another I want to use same airtel mobile number at new place without roaming charges.Is it allowed and what is the procedure.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information