[Resolved] Airtel Mobile Chennai — Network Problem Inside the House

[Resolved] Airtel Mobile Chennai — Network Problem Inside the House

C cpswamy from Bengaluru, Karnataka

I am using Airtel mobile chennai for 7 years and for the past one year i am facing Network problem inside my house. I am in between the range of Purasaiwalkkam Tower and Secretariat colony Towers. When I keep mobile inside the house one or two points shown or no tower is shown in my mobile and some one calls my mobile they will get the vice message that the number is not reachable. I made several complaints to the customer care but all in vain. They said mechanically that change the mobile sir. I informed them that before making my complaint I tried all the mobiles Nokia Sony Erickson Motorola etc., and still have the same problem. They said they will check it clear it in few days. After one or two days the computer recorded message will be delivered to my mobile stating that everything is fine. But nothing is fine to my range problem. I also asked them to send some engineers to sort out the problem but no response. I don't know what to do. I have to keep my mobile always near window to get some signal. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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commander gs rait

airtel network — no network inside the house

I have two Airtel connections no [protected] & [protected] since last four / three years. I am staying in the same flat at 09 Vidya, NOFRA Near RC Church Colaba mumbai. Since last one month i am unable to get network in the house. I have to stand outside in the balcony to get the network. some time it is of Navy nagar / Cuffe parade.I have informed airtel vide complaint no [protected] dated 13 mar,[protected] dated 19 mar, [protected] 14 mar and[protected] dated 24 mar 08.

I get all sort of reply, to check and manually set Airtel, chip is defective and hand set is bad.
I have nokia E 90 and N72 set and the network is when i stand in the balcony or outside the house.

Airtel need to check and give firm reply. The people sitting in the Customer care are unaware of the issue and keep irrritating with funny funny answers rather than resolving the issue.

there was no problems since last so many years it just started a month ago. Airtel need to resolve it at the earliest.

commander g s rait
indian navy

Anil Vasant Shelar

from Delhi, Delhi

I Also having Same Problaim In Dombivali (E)

Joseph Jaison

from Thiruvananthapuram, Kerala

Airtel — Range inside my home

I have been using airtel for the last five years and lot of my friends are saying that some times they are getting the message that i am not in range eventhough i am in my home. This may be because of the range is not inside my home and whenever i came outside it will show full range. I have 4 nokia hand set and all of them showing the same problem. Now i took BSNL and Idea connection and both of them have full range inside the home. I am keeping the airtel connection still because of only one reason that the number is with me for the last five years and all of my contacts were know this number only. The problem is conveyed to the airtel customer care executive many times and still now it is not solved. May be they will do it after one indian in moon.

Jithu M

from Muvattupuzha, Kerala

This complaint is from MES RESIDENTIAL COMPLEX, VAYU VIHAR, AIRFORCE STATION, PULAYANARKOTTA, THURUVACAL PO.TRIVANDRUM 695031...
There is entirely poor range in the above mentioned area..so many complaints have being forwarded to the coustomer care but there is no action from there side..this is a defence area and people cant call to there far native place.all of here are having airtel connections..if still there is no action from the respective authority we are planning to cancel the connection...5 or 6 times we have forwarded the complaint...we are ashamed to tell that there is no response...
atleast now please please make nesasary action thinking that each and every coustomer is important...thankyou.

snehal kapote

from Pune, Maharashtra

I stays at Nashik, and my airtel mobile never has range inside my home, it makes us difficult to call and to take a call.So please give me a solution for clearity of range inside my home.