[Resolved] Airtel Mobile TV — Airtel Mobile Tv Complaint

icruban31

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hello,

My Airtel Prepaid no is [protected]
I subscribed Airtel mobile tv some 3 weeks before and I call customer care on April 29th and asked them to unsubscribe the service. They said that they will resolve within 3 days.
From that date to this day[protected], Rs. 10 was deducted everyday and Rs. 40 was deducted every starting of week.
I called this customer care nearly 15 - 20 times. One day(On May 3rd or 4th), customer care called me and said that this service is completely deactivated from your mobile.
Even from the day, they started deducting. Again I called the customer service, Every time they said that they will deactivate the service and there is no more charges will be deducted. Last two days they diverted my call. I cant able to contact customer care.
I lost nearly 200 Rs for that without using anything.
This is a very big headache for me, If you will not resolve this, surely i ll switch to some other networks.

Regards,
Ruban

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Aug 13, 2020

Complaint marked as Resolved

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Comments

saravan.tuty

from Gurgaon, Haryana

i am also facing the same complaint for the past three weeks... I have been complaining the customercare daily... They are asking a timeperiod of 24 hours to resolve the problem... But the problem still persists...Daily my account is debited...my mobile is nokia n8... So solve this problem asap...If this continues i have planned to change my network...
My no: [protected]
Regards,
SARAVANAN

icruban31

from Chennai, Tamil Nadu

Hello Rakesh,

You said that the problem has been resolved. Still Rs.10 was deducted for Airtel Mobile TV on today(18 May, 2011). From the last one week i didnt have this problem. If you will not resolve and credit my money back, surely I ll switch to other network.

Regards,
Ruban

KAMLESH CHAUBEY

from Gurgaon, Haryana

i am suffering same problem

KAMLESH CHAUBEY

from Gurgaon, Haryana

HOW CAN DEACTIVATE AIRTEL MOBILE TV BY SENDING SMS

Munesh Kumar Singh

from Mumbai, Maharashtra

I am using Samsung galaxy dual sim duo mobile GTS 6102. I got notification from airtel mobile mtv. Just to see what was the notification, as soon as I clicked on it, Rs 150 was cut from my balance. This is totaly unfair. At least before cutting they should ask whether I agree for that or not. I wish to complaint against them in cosumer forum. My mobile no is [protected].I just want to remove airtel live i con from my mobile itself any help.Just five 15 minutes back this happened. I do not intend to use airtel mobile TV application. Can I get my money back.