Airtel — Recharge of Rs. 888.00 | |||
I recharged my prepaid mobile phone No: [protected] from 'AirTel' on19/01/2012 at night, by using my citibank credit card, on line. The recharged amount has not been added to my account till date, inspite of my having lodged several complaints, on mobile and by e-mails. I was assured by one of their representative that it will be done with-in 24 hrs but now almost a week has passed to this assurance also The main complaint No: is CONRC [protected] dated 20/01/2012 at 8.24 a.m. Was this information helpful? | |||
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No one has bothered to check the transaction approval code Nos:
927824. &. 181458.
just trying to make a fool of me ?
Should I take it up with the consumer court
Dr.Brij Mohan Bajaj, D-112, G.F. Anand NIketan, New Delhi-110021
Begin forwarded message:
From: Dr.Brij Mohan Bajaj <[protected]@hotmail.com>
Date: February 1, 2012 10:41:30 PM GMT+05:30
To: "ombudsperson'@bharti.in" <ombudsperson'@bharti.in>
Subject: no effect of my several telephonic /email complaints
My several telephonic complaints and reminders ( must be at least thirty calls to 121 & 198 from mobile/land-line) and several e-mails have not help me.
I think Airtel's service has gone to dogs, that is why I switched to MTNL for land line & Broadband, from Airtel's connection.
Now a small recharge of Rs.444/-plus Rs.444/- from my. Citibank's Credit Card has given me a headache.
I think I should change my service provider.
Airtel's representative assured me that Rs.888/-'s recharge will be done in 24 Hrs. and now more than 48 hrs have passed but nothing has happened.
Pl see if you can do any thing.
Dr.Brij Mohan Bajaj,
D-112, Anand Niketan, New Delhi-110021
phone: 24110091 mobile [protected]