[Resolved]  Airtel — no activation of 3G service

Address:Delhi

Its been about a month since i bought nokia lumia 610 with which airtel promised free 2GB data at the speed of 3G . But till now i have been unabble to activate this service on my phone. I have contacted customer care & even even visited nokia care centre but to no avail.
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — 3G Service Activation

Dear Sir,

I recently ported from Vodafone to Airtel having heard about its services.
In spite of repeated complaints and sending multiple sms for Airtel 3G service activation, the service has not been activated on my mobile.Firstly, when i try to call their Customer-care from my mobile i don't get connected, then i have to call up from someone else's mobile and eventually when i do get connected, i get a response that this service would be activated in next 4 hours which in reality never happens.This has been happening for the past 7-10 days.I don't understand why Airtel boasts about its services especially its 3G service, when it cannot activate it in the first place.
I rather port back to my original service provider i.e.Vodafone.

Very very pathetic service by Airtel.

---
C.Arun Kumar.
[protected].
Namaste Mr.Dargan,

This is to inform you that your concern listed on 13 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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