[Resolved] Airtel — Getting promotional sms after registering for DND

amit_kolkata

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal

My Airtel mobile number was registered with NDNC (Reg. no. W[protected]) on 4th January 2011. The sms following the registration said promotional calls or sms would stop within 45 days from then, but to my utter surprise, till today, 21st May, '11, I'm receiving these types of sms and calls. Also, when I went to lodge my complaint in their site (http://www.airtel.in/wps/wcm/connect/airtel.in/airtel.in/home/do+not+disturb+registry/), I find quite difficult to submit that. Everytime, after giving all the information, i.e. phone number, date, content of sms etc., some bogus message coming, saying "give today's date or past date" etc. and don't let me submit the form online. As a matter of fact, I was then complaining about the present day's sms or phone.

This is the case. Please help me what I can do next.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

amit_kolkata

from Kolkata, West Bengal

Dear Mr. Ranga,

I was waiting for a promotional sms/call after the last time I wrote my complaint here on 21st May. The latest sms comes today and a promo. call from Airtel, yesterday.

The details of the last sms received today (i.e. 30.05.2011) is herebelow:

Get Health Insurance Up to Rs. 27 lacs for you & your family. Save tax & avail 5% renewal benefit. No medical tests required. sms TAIG to 58888 now. *T&C Apply

Sender : +91 [protected]
Message Centre: +91 [protected]
Sent: 30-May-2011 17:57:16

Also, I've received a promotional call from Airtel yesterday afternoon.

Details herebelow:
Call received from : +91 [protected]
Time of Call : 29.05.2011 19:29:42

I've also drop a mail to [protected]@in.airtel.com. Let's see, how can we help each other.

Regards,
Amit_Kolkata

FAhmed

from Jabalpur, Madhya Pradesh

Airtel — GETTING PROMOTIONAL MESSAGES

Dear Sir/Madam

I am using Airtel No.([protected]) from last 5-6 years. I registered my no in DND when it was launched. But I am continously getting promotional messages most of them from real state. I am going to mention few of them (BL-FLATS, DM -SUPERTECH, LM-GOLDMINE, LM-SNERA) and many more.
And most of the time i get these messages in odd timings and mentally gets disturbed.
I have already registered complaints on customer care but no action has been taken by Airtel.
I request the concern authority to take appropriate action agaist them.

Regards
Faheem Ahmed
Delhi
[protected]

jogindar.dumde

from Mancheral, Telangana

Dear Mr. Ranga,
Please read this as i have the privellage of being your Valued customer for a long period and May i know how many time should i call to register a complain and also talk to CSR and Supervisor to get resolve of my misery of not getting promotional sms please.

AIRTEL SERVICES FOR VALUED CUSTOMER
1) Thank you for contacting Airtel. Your request reference number is CLAWC[protected]. Simplify Life! Just Dial *121# to get instant account inform
2) Thank you for contacting Airtel. Your request reference number is CBDMO[protected]. Simplify Life! Just Dial *121# to get instant account inform
3) Thank you for contacting Airtel. Your request reference number is CDRGP[protected]. Simplify Life! Just Dial *121# to get instant account inform

YOUR SIM NUMBER HAS BEEN AWARDED FOR OUR 2011 BMW MEGA PRIZE PROMO OF A BRAND BMW X6 DRIVE CAR AND 500, 000GBP. FOR MORE DETAILS EMAIL: [protected]@london.com

Marriage life me problem, dhan aane me badha, carrier me pareshani, ya kisi bhi pareshani ke liye expert astrologer ko call Karen [protected] @1Rs/min.