[Resolved]  Airtel — online recharge not done

Address:Bangalore, Karnataka

online recharge for Rs 499 not done though amount has been deducted from the bank account...
The transaction id for online recharge was 661863.
The online recharge was done through Icici bank debit card on 11 February 2012 at 5.30 in the name of bhartiairtel.
Requesting you to recharge the same or refund the amount asap
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Oct 15, 2016
Complaint marked as Resolved 
Verified Support
Feb 15, 2013
Airtel Customer Care's response
Namaste Ms. Pai,

This is to inform you that your concern listed on 14 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 19, 2013
Airtel Customer Care's response
Namaste Ms. Pai,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Dear Sir, I tried to recharge my mobile online on 27th june 2015, it has been deducted from my sbi account but my phone hasn't been recharged, kindly do the needful.
mob no. [protected]
recharge amount : Rs 100

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