[Resolved] Airtel — online top up failed | |||
i ,I have done the 35 rs online topup through axisbank at today morning 8:00 o clk .amount debited from my bank account but its not recharged yet .I called to customer care (arul murugan) ,they asked to wait 24 hrs ...then i spoke with Ms.suganya ,she asked to wait 4 hrs .is it the way to treat the customer ?Now my balance is zero . I am in office & want to make some important call . now time is 12:30 .my amount not credited yet ..now i unable to make call to customer care .. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Sir,
I sent a request for top up of 60/- for my bsnl phone mobile no:[protected].The request was accepted for payment vide Tid=MB[protected] bsnl,TOPUP,[protected] . The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=MB[protected] bsnl,TOPUP,[protected] .But I didn't get any balance in my mobile account. on 8th Nov 10 I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
Thanking you.
I sent a request for top up of 60/- for my bsnl phone mobile no:[protected].The request was accepted for payment vide Tid=MB[protected] bsnl,TOPUP,[protected] . The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=MB[protected] bsnl,TOPUP,[protected] .But I didn't get any balance in my mobile account. on 8th Nov 10 I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
Thanking you.
Airtel — unsuccessful top up
Sir,I sent a request for top up of 30/- for my airtel phone mobile no:[protected].The request was accepted for payment vide Tid=MB[protected] airtel,TOPUP,[protected] . The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=MB[protected] airtel,TOPUP,[protected] .But I didn't get any balance in my mobile account. on 8th Nov 10 I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
Thanking you.
BSNL — unsuccessful top up
Sir,I sent a request for top up of 100/- for my bsnl phone mobile no:[protected].The request was accepted for payment vide Tid=MB[protected] bsnl,TOPUP,[protected] . The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=MB[protected] bsnl,TOPUP,[protected] .But I didn't get any balance in my mobile account. on 8th Nov 10 I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
Thanking you.
Sir,
I sent a request for top up of 100/- for my airtel phone mobile no:[protected].The request was accepted for payment vide Tid=MB[protected]. The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=MB[protected].But I didn't get any balance in my mobile account. on 31 Aug 11 I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
Thanking you.
I sent a request for top up of 100/- for my airtel phone mobile no:[protected].The request was accepted for payment vide Tid=MB[protected]. The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=MB[protected].But I didn't get any balance in my mobile account. on 31 Aug 11 I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
Thanking you.
AirTel — top up failed
topup failedSir,
I sent a request for top up of 100/- for my airtel phone mobile no:[protected].The request was accepted for payment vide Tid=MB[protected]. The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=MB[protected].But I didn't get any balance in my mobile account. on 31 Aug 11 I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
Thanking you.
Namaste (sent8058),
This is to inform you that your concern listed on 01 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 01 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (sent8058),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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I sent a request for top up of 100/- for my aircel phone mobile no:[protected].The request was accepted for payment vide Tid=MB[protected] airtel,TOPUP,[protected] . The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=MB[protected] airtel,TOPUP,[protected] .But I didn't get any balance in my mobile account. on 8th Nov 10 I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
Thanking you.