[Resolved] Airtel — poor internet speed

prabakaran17

from Basti, Uttar Pradesh

Address:

Madurai, Tamil Nadu

i'm using airtel 3G activated sim and my no:[protected].i activated 2GB 3G plan for rs.449.last time i activated the same 3G plan and the speed is good.but now the speed is really worst 5 to 9 kbps which is worse than a 2G speed,6 days has gone and the problem's not fixed yet.
at the same time they have looted the money of rs.898 for two failed transaction during online recharge on 15.1.2013 for rs.449 twice and still no money refund where the transaction id are txn ID:369154 and txn ID:373206.

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Oct 26, 2016

Complaint marked as Resolved

Verified Support

Jan 24, 2013

Airtel Customer Care's response Namaste(prabakaran17),

This is to inform you that your concern listed on 23 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Feb 03, 2013

Airtel Customer Care's response Namaste(prabakaran17),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Comments

mohit637

from Gurgaon, Haryana

I activated internet of Rs98 on 6june2010 on my mobile.The browising speed is very poor it takes about 7-10 mins to open website and sites like orkut doesnot open.I complaint to airtel but they told me it will be solved after 15june.Till that time pack is about to finish.please help me.

subhash 20000

from Kanpur, Uttar Pradesh

i have also brought a new airtel 3g data card micromax 310G before i brought it the airtel customer care telling me this is a 3g unlimited 999RS per month plans and the speed is 3.1MB/sec but few days its giving me only 0,15 kbps/sec and i don't receive any bill information and etc.. and its giving fake plans. so I'll also suggest don't buy this data card and airtel 3g connection

Aku123

My airtel mobile office internet speed is 2-4kb/sec,earlier it was 10-15kb/sec.I am complaining again and again but the problem is not getting solved.My number is [protected].

Aku123

No, the issue is not resolved yet, the speed still is 3-4kb/sec, please solve it.