[Resolved] Airtel Postpaid 2 SIM — sim card not activated and my 1000 Rs. not giving return | |
Hi, on sunday 2 agents come from appco marketing. they have given me advice of 2 sim both will work internal cug. i got agree with them as per plan then they given me 2 postapaid sim with following mobile number ([protected]) second number ([protected]) with i have submited my photo proof with 1 pan card copy and 2 license xerox , 1 kotak bank statement for residence proof and Rs 1000 cash for deposit. After that second day pooja had called me for my residence proof he said my residence proof is not matching with my kotak bank statement account detail. So, She told me to give another address proof , Presently i am living on rent for that i can't provide address proof and it might takes time. After few days i call to pooja (appco marketing) to return my Rs. 1000 diposite and i don't want activate 2 sim, she said keep 2 seem as it is for 45 days after 45 days we will take back and return your 1000 Rs. deposit (cash). Now instead pooja (mobile: [protected]) some other person receiving my call and he is not responding and some times he doesn't receive call from my mobile number. I want only return my Rs 1000 and i have not been used 2 sims. From: Ashwinkumar Rathod MB:([protected]) Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I am also affected the same problem. Last two day i didn't get my service. I called many of times to customer care. Till now their telling, wait for 2 hours your no will be reactivated, but i didn't get my serivce. They are try to cut the call. they are not to take any action This is Very very poor service from Airtel.
Dear Customer,
We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in
Regards
Ryan
We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in
Regards
Ryan
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Airtel Post Paid — sim card not working
my name is shirley . I bought an airtel post paid sim card a week ago . The services were activated at once but with no reason suddenly the incoming calls were barred . I can only make calls from this network but cant receive any calls though all the verifications has already been done from airtel side. Airtel is sending me silly messages for some news and jokes update i could not unsubscribe them so they are charging me for that but no one has any answer about the barred incoming calls from yesterday . I called up airtel customer service and talk to Devender , he did not had any answer so he hung up on me . I tried again and talk to Kapil he said he will transfer me to his supervisor again i was disconnected . Someone please tell me how to solve this problem , get a solution and get it fixed or please get my money back