[Resolved] Airtel Postpaid — unauthorised bill | |
unauthorised bill charges I m using airtel postpaid connection from four yrs.my mobile no. is [protected].i m very disappointed with the kind of services airtel are providing in these days.i have serveral calls in your customer care but everytime i m getting no solution. i have recieved many services messages from your side, if i have charged only for open those messages, for that i m not responsible. i have recieved three messages from 54999 & 64611199 on 24/11/2008, which said i was using airtel license manager service and i have been charged for it.after that i have done immideate call in your customer care about this & recieved refference no.[protected], that girl assured me that, these services will stop & if they charge me for this in sms others & etc., that will be waved off. After a week my bill generated & i found i have been charged for rs.631 in sms others and according to my bill taxes was 108rs.which are totally unfair. 1.)firstly i have called up in your customer care on 1/12/2008 at 8:59pm about my bill & recieved[protected] complaint no.. 2.)Again i have talk with Manu on 05/12/2008 at 4:30pm he told me i should call in technical dippartment at 12118, i have done it & talk with Mandeep(gprs tec. dept.), he told me GPRS not not activated on my connection & i should call in 121 cus.care after that i have talk with Rajni in your cus.care & recieved[protected]ref. no.& assured me they will resolve within 48 hours, but they have done nothing. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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Airtel Postpaid Complaints - unauthorised bill
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Airtel Postpaid
Posted:[protected] by phone call in coustmer care in mohali call centre
unauthorised bill
unauthorised bill charges
I m using airtel postpaid connection from Seven yrs.my mobile no. is [protected].i m very disappointed with the kind of services airtel are providing in these days.i have serveral calls in your customer care but everytime i m getting no solution.
i have recieved many calls from airtel office mohali, That i am satisfy from airtel Services, i said yes i am satisfy from ur services, but i had asked one thing that which bill plan is running in my connection they said airtel125 but when i send sms BP on 121 i recieved that ur bill plan is 475 so many times i had send messages but always i recieved bill plan 475, i had talked so many times in ur coustomer care, but always i had got same answer that ur bill plan is airtel125.Then 29/01/2010 i had call at ur coustomer at 4:15 pm at mohali call centre, mr magan was there i had told him my problem regarding my bill plan. He had inquire all thing, After that he told me that ur problem will resolved upto 2nd of feb, then i had got call from ur delhi office on 30th of jan of mr vivek, he had also told me that i have listen all the problem now our team will enquire each and every thing from our chandigarh office.My complaint is regarding for the waver of 1700 rs including service tax and lpc charges.still i have not recieve any call or any information about my waver and bill plan u can enquire any thing i[censored] can, according to ur company i am ur gold coustomer. girl assured me that, these services will
After a week my bill generated & i found i have been charged for rs.631 in sms others and according to my bill taxes was 108rs.which are totally unfair.
1.)firstly i have called up in your customer care on 29/01/2010 at 4:10pm about my bill & recieved[protected] complaint no..
2.)Again i have talk with vivek on 30/01/2010 at 4:30pm he told me i should call in particular dipartment, i had recieved 3 or 4 calls from mr vivek and plz try to listen that commitment which has been done by mr vivek .My delhi's no is [protected]. Plz take this concern seriously and reply me soon
View all Airtel Postpaid complaints
Airtel Postpaid
Posted:[protected] by phone call in coustmer care in mohali call centre
unauthorised bill
unauthorised bill charges
I m using airtel postpaid connection from Seven yrs.my mobile no. is [protected].i m very disappointed with the kind of services airtel are providing in these days.i have serveral calls in your customer care but everytime i m getting no solution.
i have recieved many calls from airtel office mohali, That i am satisfy from airtel Services, i said yes i am satisfy from ur services, but i had asked one thing that which bill plan is running in my connection they said airtel125 but when i send sms BP on 121 i recieved that ur bill plan is 475 so many times i had send messages but always i recieved bill plan 475, i had talked so many times in ur coustomer care, but always i had got same answer that ur bill plan is airtel125.Then 29/01/2010 i had call at ur coustomer at 4:15 pm at mohali call centre, mr magan was there i had told him my problem regarding my bill plan. He had inquire all thing, After that he told me that ur problem will resolved upto 2nd of feb, then i had got call from ur delhi office on 30th of jan of mr vivek, he had also told me that i have listen all the problem now our team will enquire each and every thing from our chandigarh office.My complaint is regarding for the waver of 1700 rs including service tax and lpc charges.still i have not recieve any call or any information about my waver and bill plan u can enquire any thing i[censored] can, according to ur company i am ur gold coustomer. girl assured me that, these services will
After a week my bill generated & i found i have been charged for rs.631 in sms others and according to my bill taxes was 108rs.which are totally unfair.
1.)firstly i have called up in your customer care on 29/01/2010 at 4:10pm about my bill & recieved[protected] complaint no..
2.)Again i have talk with vivek on 30/01/2010 at 4:30pm he told me i should call in particular dipartment, i had recieved 3 or 4 calls from mr vivek and plz try to listen that commitment which has been done by mr vivek .My delhi's no is [protected]. Plz take this concern seriously and reply me soon
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I have giving a comment two times Comment number 19584471, 19801879
Thanks & Regards
surendra singh katheet
surender.[protected]@rediffmail.com,
<Hermitage.[protected]@relianceada.com>
[protected], [protected], [protected]