[Resolved] Airtel Postpaid — Refund of deposit

[Resolved] Airtel Postpaid — Refund of deposit

P Prajakta Amit Thakurdesai from Chennai, Tamil Nadu

I bought Airtel postpaid connection([protected] Fortune plan) in March 09 at my door. Some guys come (samiksha was the main sales executive who made me fool along with her manager) i have been told to give cheque on Bharti Airtels name for rs. 500 /- which is refundable in 1st 3 months.There was no activation charge when i received 1 letter from airtel which is from Mr Rajiv Bose CSD head it states that Security deposit is of 250 rs. (but i have been told that for Fortune Plan its 500 as security deposit.and there is no activation fees for it.)i have been told that it is receipt of your cheque given to Airtel.that time i confirmed about my deposit on phone which was 500 rs. I do have two other cards of Airtel but this was worst experience with Airtel and its fake sales Executives.They commited many wrong thing which includes 1) GPRS sirfing free 2) DND free 3) Caller ID free 4) Voicemail free 5) Itemised bill free 6)SATELLITE NETWORK 7)clip charges free 8)Roaming rental and roaming charges not there in maharashtra and goa... But strange i have been charged for calling customer care (23-3 -09; 09- 03 -09;[protected] Yahoo services(24 april; 6 may) which i dint used for 20 rs.I received sms of Thank you for using yahoo services and you are charged for 10 rs for 7 days...I called you for that your people said its not active you wont get charged but after 7 days i got another message(Same)..Will never plan to use Airtel postpaid.But what should i do now? These people are saying there is no such deposit, I want my money back.I do have printed paper they sent me which has security deposit mentioned as 250 rs. But actually its 500 rs.When i get call while disconnection those executives also said that i will get my refund in 45 days after permanent disconnection, now its disconnected on 13 th May 09. Pl help me what should i do, whom should i contact. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Jayanthi R Mysore

from Delhi, Delhi

Hello sir, I had applied for a postpaid connection of Airtel and was given a sim card with no.[protected] on 6th July 09.and the number was activated before the address verification. I had paid Rs 500/- towards Activation fees and deposit vide receipt no.7260 dated 06/07/09 of INDUSACT VENTURES, No.337/14, 10th Main, BSK Ist Stage, Bangalore 50 Ph 26602136. Subsequently, the number was deactivated after a week the reason being during the address verification, I told that I had come from the US on the 3rd July after finishing my M.S. and I was looking for a job in India. When I applied for the post paid connection, I was never told by the Airtel agent that I should hold a job in India to have a post paid connection. My connection was deactivated just because I told the truth. Now I have not received the refund from the company. I request you to please look into the matter and help me get my refund of Rs 500/- which includes Activation fees from Airtel.

Prajakta Thakurdesai

from Noida, Uttar Pradesh

I went to CC office at Ulhasnagar, the officers are also saying there is no such deposite, and it was activation fees.Now a days each service provider give free activation so i trusted the sales executive which came on door at Ambarnath from Lower Parel.The sales executives name was Samiksha [protected] and she gave me one executives no saying he is boss, his name is Nilesh [protected].I called him, he said she has left the job, then he gave me his Boss's number its [protected].he said he will do something and give me my money of deposit but now he is also avoiding my calls, What should i do now, You have made loss of 500 rs of mine.I want it in any case, get it from these peoples and return it to me, wjhen i brought the card there were no any condition to get my deposite refund then why you people are fooling us?I have sent the mail with my contact details on [protected]@airtel.in but i dint get any reply regarding this.If you dont want to return deposit then why did you took it, Dont you have any other way to fool peoples.

I want my refund in any case.

Thanks,
Prajakta

Nahid Mushtaque Shaikh

from Bengaluru, Karnataka

My mobile no is [protected] which was pospaid I stop this mobile in month of Decemeber 2008 and paid all the balance amount but till now I didnt got my refund deposit I complained to office they the reply that we send the refund cheque but due not proper address it is returned but I say that I got the bills of same mobile and I have paid also which is correct address

this my Address

survey 210 plot no 14 Rajendra Niwas
Near Vidyanad Bhavan High School
Behind sharmili collection
Pune 411044

so pls refund my deposit as soon as possible

Or if it is not possible to send cheque add the same amount of cheque to my mobile balance moblie no [protected] which is now at present Prepaid
thanku

Nahid M Shaikh

sachin sarkate

from Ahmedabad, Gujarat

my airtel no.[protected] sir on 5aug you gave me service no 22250252 and assured me that i will received refund for my depossit for no [protected] which was enrolled on sachin sarkate but till now i have no information given by airtel. till january 09 I am waiting for my refund cheque. so send my cheque earliest waiting for reply with results. and send my cheque by post as earlier i have requested. dont send by tez courier mention by me in my prior request. five times i have been told that cheque send by tez courier but not received to me

sachin sarkate

from Ahmedabad, Gujarat

no airtel postpaid centre in buldana. so please do somethin and send my cheque. my in service no [protected]. sachin sarkate. my adress with u . so send chq by post or professional courier or cityland courier or madhur courier. so many options. ihav 10 requests on customer care. so send me chq only not reasons