Airtel Postpaid — Bill Payment | |
Sir/Madam, I have been a customer of Airtel Mobile Services for at nearly seven years. Previously, the connection was issued in my father’s name,Mr. Ranjit Kumar Ganguly.Later,I got the connection issued in my name. The bill for the past month was paid through cheque(Cheque no-240616,Bank-Allahabad Bank,Aswini Dutta Road Branch,Kolkata) and has been reflected accordingly in my passbook,but Airtel refuses to acknowledge its receipt.I have even faxed the page from my passbook showing the necessary data two times. It has been 12 days since they disconnected the line,allowing only incoming calls,barring outgoing calls. I have repeatedly reported to Airtel and even emailed to the Honorary Chairman,Airtel,but to no avail. I am enclosing the page from my passbook for your reference. I request you to kindly look into the matter and render justice. I would also like Airtel to shell out a compensation package. I appeal to you to treat the case as an instance and the compensation package as a deterrant to telecom companies harassing customers Was this information helpful? | |
 3 Comments | |
Comments
Dear Sir/madam,
When I was in Delhi, I had taken airtel postpaid mobile connection (advance rental plan for one year) no [protected] Account no[protected]. Before the completion of one year my renytal plan, i left delhi and came to pondicherry. Here I contacted two three times to local call centre to close my Airtel postpaid connection. they told me we have given the request to delhi, and your connection will be closed.
But my my connection was not closed, and there was no balance due from my side on the bill. After the completion of my one year advance rental plan, they have not contacted me and change my advance rental plan to 300/- per month plan. Now they are asking to pay 1287/ outstanding in my bill which I have never used the amount is only the renatl plan and late fee only.
I request to to please look into this, and do the needfull.
Regards,
Dharam Raj yadav
[protected]
Account no:[protected]
When I was in Delhi, I had taken airtel postpaid mobile connection (advance rental plan for one year) no [protected] Account no[protected]. Before the completion of one year my renytal plan, i left delhi and came to pondicherry. Here I contacted two three times to local call centre to close my Airtel postpaid connection. they told me we have given the request to delhi, and your connection will be closed.
But my my connection was not closed, and there was no balance due from my side on the bill. After the completion of my one year advance rental plan, they have not contacted me and change my advance rental plan to 300/- per month plan. Now they are asking to pay 1287/ outstanding in my bill which I have never used the amount is only the renatl plan and late fee only.
I request to to please look into this, and do the needfull.
Regards,
Dharam Raj yadav
[protected]
Account no:[protected]
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this complaint regarding my postpaid connection [protected].i hav recvd my bill on my email id.march bill was amt 922 rups.i had given cheque of rupees 922=00 of bank of india indiranagar branch lucknow, cheque no is 50821, to mr utkarsh misra who is working in hazratganj branch, his mobile no is [protected] his boss name is mr surendra his mob no is [protected], but till date from my account cheque is not debited.i had talk several times to utkarsh and his boss but no body is responding.i hav also lodged complaint to customer care complaint no is 21493399 but till date there is no response.so kindly guide me wat shud i do?my further bill r overdue .so kindly see this matter seriously and as early as possible.
regards
Deepak srivastava
14/879, indiranagar
Lucknow
Mob.no.[protected]
alternate no is.[protected]