[Resolved] Airtel Prepaid — No response from Customer Care | |
Sir, This is Airtel Prepaid customer holding cell number [protected]. I have recharged for an amount of Rs.2247 which is for making international calls for less cost. I have done this through e-recharge throught a retailer on 15 sept. After the recharge is done, I got a message saying E-Recharge is successful and also the trans-ID[protected]. I should actually get the PIN number in 48hrs of recharge but I dint get any. I called up customer care and logged the complaints 4 times till now,Every time I talk to the supervisor's they tell that I will be getting the PIN number in 24 hrs at the max 36hrs. Now this is the 15th day of my recharge and Im helpless. I called up every alternate day explaining the complaint to every customercare person and again to supervisor and in the mean while if the line gets cut then again explaining from begining :( which is not at all fair, they listen to my complaint and say that I will get the PIN in 1 day and cut the phone but no response till now. What should I do. I really getting bugged with what ever is happening. Please guide me to get the PIN number. Hope you look into my request Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
42%
Complaints
54505
Pending
0
Resolved
21959
View all 54505 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
I have complaint four times but my problems are not solved.
I want to connect to UP (East) mobiles like [protected](Airtel), [protected](Vodafone).but the network shows "Unrecognized Number".
Please solve the problem as soon as possible.
A H Khan
Shamshad Market, Aligarh
Pin-202002
Mob-[protected]