[Resolved]  Airtel Prepaid — Regarding wrong commitment

Dear Sir

Myself Anupam Ghosh Choudhury Mob no +91 [protected] an user from West Bengal Asansol for the past four years.

I was informed by CCE official Airtel that if I recharge with Rs98 I 'll enjoy 2GB internet.The day I was informed that i recharged but i could'nt been able to access it I lodged complain atleast six times every time they said it will take 48hrs but till day nothing had happened .

I would like to tell you whether Airtel is enjoying the monopoly market in telecom sector or misusing the faith of the customer .

I have got no responsefrom you side .I hope that Airtel will solve my issue.

Regards
Anupam Ghosh Choudhury
+91 [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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My self SASI KUMAR.S. and my no was [protected].. this no belongs to Hyderabad, A.P..I am a IT Company employee, and i took this connection on october only. i had given my Driving License and also present address electricity bill for taking that new connection. i get a SMS from AA-Airtel which States that we are receiving an incomplete Registration form, kindly give the necessary documents for enjoy the service. but after that i didnt get any SMS or Call From AIRTEL. without informing they Stopped Outgoing calls on 06-DEC.i am having morethan 100 rs balanve at that time.and so i made a call to 198 for this query. they told me to give proof. and i went to the retailer shop and give the proof. My Naitive was tamil nadu, and there i am using AIRTEL prepaid for the last 3 years.. but there service was too good, but here i really highlighted bcause of this kind of activities from AIRTEL Network.
i get many calls that states set this song to ur caller tone like that and many service SMS''es. hey peoples here are not even send a single SMS before stop my outgoing calls..
And also in my office the peoples coming from Retailer shops for providing post paid connection has bring the company ID Card xerox and give the post paid connection. Is this is the way you treat your Customers in andra Pradesh????
finally tell me what is the way to get again the outgoing facilities in my no?
I am ready to give the Company Id card, Address Proof letters, MY driving license, Pan card, voter id everything... if else kindly demand me an explanation regarding to this!!!
Sorry for writing you like this, but here the peoples made me to write like this..


With Regards,
Sasi kumar

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