[Resolved] Airtel Prepaid — Sim registration fail, number cancelled | |
Dear Sir, I am staying in Chinoutpalii, Gannavaram, Near Vijayawada, Andhra Pradesh and my Phone No. is [protected]. On 2nd Sept 2008, I took new connection and submitted all the documents (PAN card, BSNL Landline bill and Two photos). About 25 days back my phone no. is blocked (Showing call barred) and incoming -outgoing stopped. Because I have alternate no. I have not given much attention to that and I thought it was temporary. But 7days back when trying to make calls customer care, I got another no([protected]) to contact(From customer care) for the same problem. But to the same no. I am unable to contact as repeatedly computer reply comes “this no. doesn’t exist”. After few days it shows your SIM registration failure. When I went to the Airtel Office in MG Road, Vijayawada (on 10th Oct 2008 about 5.PM)the staff said that your no. is cancelled because some of the document which is required, was not submitted by you. When I asked what document she didn’t answer. They told message was sent to you on 17th Sept 2008 but I am not sure because so many useless message is coming I am deleting that without even looking into .I asked any other way to help, answer was negative. Because I took new connection and also lifetime validity also, I am losing lifetime validity charge and balance worth Rs 110/-. I informed everything all about what I am losing but reply is same as above. Your Staff is telling that nothing can be done with paradoxical smile “thank you sir”. Because I want to gradually shift to this new no. and already gave to so many friends and also informed call to above no. from Diwali onwards. Due to no fault of mine I am losing money. Instead of cutting lines or barring incoming or outgoing calls, they can give a call inform to contact customer care. Everyday we are receiving many calls(Computer voice) regarding advertisement and call values of airtel. As a customer I am not happy with the service. Money is not everything, service is important, which I find deficient AIRTEL customer service. Do you have any solution to this? Kindly reply Thanking you Manoj Kumar Mohanty Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
sir my number [protected].some one pick pocketed my mobile and sim.plz cancelled my number do its soon as possible
Airtel Prepaid — Sim registration cancelled
Sir,I have airtel prepaid no. [protected] . I converted it in to life time plan by giving Rs. 999/- . as per my knowledge in the 6 months it requires to recharge. I did recharge with in six month but when i try to use my no. after 2-3 month it says registration cancelled. Even i recharged with in 6 months. It reallyy disgusting such a big co. do like this. when i contacted airtel oofice they say this no. is deleted and you cannot get back this nos. neither ur nos. list. Its really shocked me such a big reputed co, do like this.
Airtel Prepaid Connection — Registration failure
Sir,I am having a prepaid connection([protected]) for last three years and it is continuous use since then. Recently my service was disabled quoting the reason of documents shortage. Presently i am at Lonavla for an urgent commitement and my services were disabled due to which I suufered financially as well as mentally.
Pls provide me some solution for the same. I coudn't able to visit the nearest service centre too due to my busy work schedule and customer care service is not active in my mobile.
Mohan Ram
Airtel Prepaid — CONNECTION FAILURE
Respected sir/ madam,MY air tel number is [protected], i am using this number for the last
five years.... Today 8.45 onwards i am not getting ntwork....I am
suffering without connection.. Without informing u disconnected..
Y..........If this will continue i am going to change other netwrok.....
I[censored] need any details y u r not sending SMS.... or Call..... and also
my connection automatically extended upto 2011...Actually i am
going to submit the documents on december 3rd...due to my connection
was ended on 2nd dec,,, But u extended without information and automatically. Today i fully affected without network... i unable to contact
anyone....... Who is the responsible for the incident?
I am not leaving this casually...............
Still i am getting response from AT
good morning, my name is vijay kumar.my wife name is ramya and she got a airtel prepaid number [protected].she lost her mobile her mobile last week and we applied for new sim in basaveswarnagar branch and we got it.but later after three days some other person has taken the same number and my number has deactivated. i want to resolve it within 24 hours or i will take leagul action.
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Airtel Prepaid — Cancellation of registration
Hi,I have purchased a sim no.[protected] in 26 october 07 from local retailer. after filling registration form and proper ID. The mobile phone no.was [protected] which works for about 10-12 days,after that incomming calls were blocked, so I contacted the local retailer but the incomming calls remain blocked for about a week after that he asked for ID again,so I deposited ID again but the phone remain as such.On 15.11.07 the registration was cancelled.So I complained to retailer then the retailer went to the office of the frenchise GURUJI SALES, 100ft. road, Shastripuram road, Agra from where the retailer prchased his stock of sim,and complained to frenchisee for cancellation of registration of mobile no [protected],there he saw that the ID proofs given by me and registration form were lying in his office.Such type of cases are in large number,and custmers used to go to another company.You should keep tightness to frenchisees.Now I want from you to start my mobile soon. And please inform me about the action you take soon.