Airtel Prepaid Connection Top Up — Instead of increasing TAlktime by Rs.500, got a power pack , which i already had!!

I applied for a topup of value: Rs. 500.00, through internet site "http://www.hdfcbank.com/personal/payments/prepaid_refill/pre_refill.htm#interne... using HDFC bank account. I was informed that any value between Re.1 and Rs.1000 was valid.
Instead of increased talk time, i got a message that a Power pack was successfully activated on my number.During the transaction (transaction ID:[protected], I have not entered anywhere that I wanted a Power PAck. I just wanted a simple refill. I already had a Power pack so I dont need an overlapping duplicate power pack. I want this new power pack to be cancelled . I also want my talk time increaded by Rs. 500. I want to know how to go about this.
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hello,

but did u sort out this problem? as i had the same experience with reliance .. I charged with 200 rs and a message came that u have activated lifetime free ... (which was there already) so there was no top up done on my reliance... that 200 rs went in air.
how r u

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