[Resolved]  Airtel (Prepaid - Maharashtra Goa) — Airtel: Range Problem

My contact number is [protected].

I am a airtel customer since last 2 and a half years. there is a continuos range problem in the area of Virar to Vasai. (Dist: Thane).

There is literally no range or at maximum only one tower on my mobile at home.

I have already complained this several times to cutomer care, but no hopes.

The customer care promised to reesolve the problem in 48 hours. But no action taken.

And to add to the problem, the customer care is sending same email again and again, informing that no action is possible in current situations. (Airtel complaint ref no :[protected])

why did they promise a duration of 48 hours when no immediate action was possible?

I am really tired of this trouble and thinking of switching to another Service provider.

Looking for a final hope from you.
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Aug 13, 2020
Complaint marked as Resolved 
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Can anybody please help?
Hello Mahender,

Can you please update me?
More over, I am fed of the repeated emails from Airtel customer care.
Can you atleast provide an expected resolution date?

Regards,
Huston
Airtel services has been charging for all the services that have been extended on their own, repeated requests have not yielded any improvements.In my previous complaint i requested them not to provide and charge for any services that have been not asked for.In this complaint I am warning the service provider to stop deduct any money for the services which are not asked for, else, I drag them to court.Job hunt, matrimony, frienship services are being provided and charged recklessly although I have never asked for.

For telephone No [protected], please reimbure all the money deducted immediately.Also, stop all unwanted services with immediate effect

ananth
Same here...the range problem is not resolved. To add to frustration Airtel is activating various VAS packs (Cricket pack, hello tunes etc) and charging heavily.
My contact number is [protected]. i am a airtel customer. i have range problem. i'm living at kerala in trivandrum district. i have already complainted the customer care and nodal officer. The nodal officer promise me to resolve the problem in 48 working hours. but there is no response from nodal officer. pleasehelp me
Hello sir
Despite of numerous complaints my Value Added Service is still not Deactivated,
It keeps on deducting 3Rs from my account. I called on 121 says invalid number, then 123 says can’t modify your service at this moment. Then I tried calling the costumer care executive at [protected] I was told that it will get deactivated in 24hr’s but still active, and now if I call [protected] it says to send a SMS ‘AIRTEL’ to 121 I did that to but still no use,
I WANT ALL MY MONEY REFUNDED AND WANT THE “CRICKET” VALUE ADDED SERVICE DACTIVATED AS SOON A POSSIBLE.
Despite sending deactivation SMS(*321*451#)of my Value Added Service, but till date it is not deactivated & I am loosing 5Rs/per day on "Cricket Value Added Service".

I want all my noney back since my first request of deactivation.
hello
i have been using airtel for since 2005 i stay in cuncolim goa. the tower in cuncolim has no generator in case of electricity problem the tower shut down so we dont have coverage till currents are resumed
there is also zero coverage in balli, assonala, aganda and many more areas.

There has been new tower in this area for past 5 years reaming all other operator have theirs in these areas and have good coverage.

I have been giving complains for so may years but no change and no tower in my area.

I hope we have new towers coming up in the areas mentioned above.

About the tower in cuncolim i dont know no lights no coverage please move the tower to a new location we are fed up in my cuncolim village.


please do something about over zero coverage problem

Regards
Mackvil
Please deactivate the Cricket Online scores & Advertisment calls from my number, I am getting this message that my amount is getting reduced even If I recieve calls or havent made any calls. The card is registered in Mumbai and I am using it in Kolhapur. my number is [protected]
do let me know what can I do. I have visited the Customer care here but the response is NOT SO WELL..
Please kindly take my case into consideration.
Sonali

Airtel Prepaid — Airtel Range problem

Airtel: Range Problem
My contact number is [protected].

I am a airtel customer since last 3 and a half years. there is a continuos range problem in the area of Virar to Vasai. (Dist: Thane).

There is literally no range or at maximum only one tower on my mobile at home.

I have already complained this several times to cutomer care, but no hopes.

The customer care promised to reesolve the problem in 48 hours. But no action taken.

(Airtel complaint ref no :[protected])

I am really tired of this trouble and thinking of switching to another Service provider.

Looking for a final hope from you.
Can anybody help?

So many months passed by, but no response from Airtel ...

pls help !!!
Airtel - Range Problem

I am an Airtel customer for about 3 years.We have 2 mobile towers in my mobile at home.I've complained this to the customer care.But no necessary actions haven't been taken yet.Please do find a solution for this.My home is near Karunagappally Railway Station.[Kollam District].My no is [protected].
I am an Airtel customer since 2003.From the year 2008 Jan We have 2 mobile towers in my mobile at home.I've complained this to the customer care.But no necessary actions haven't been taken yet.Please do find a solution for this.My home is in Nagercoil, Kanya Kumari Dt. My no is [protected]
i'm vijay singh from Goa valpoi.
today i did sms pack 47 but sms did not show my mobile No. and when i did sent sms so cut my main balance, so i talk in customer care but my problem did not solve...i am using it in Goa, it my nomber-[protected].
I have visited the Customer care here but the response is NOT SO WELL.
Please kindly solve my problem.
i am using airtel from last 4 years
so many issues on airtel
but there is no response by company.
and i am mms student so research on airtel
"why they are loosing customer" due to the following reasons
1) they are loosing customer due no network in villages in tal khed dist ratnagiri.(except khed)
2) they are promise to customer we will resolve your problem in 48 hours and not taking action on it.
3) for sms pack and internet pack they planed automatic renew so uneducated person is fed up with this system..
4) increases cost.

so i request to bharti airtel company please increase your tower in villages neither investing so much in promotion activity like cricket and all.
we help airtel company will take action as soon.
you can increase your customer with the help this solution.

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