[Resolved]  Airtel Prepaid Mobile Connection — Unwanted SMS

Address:Bangalore, Karnataka

Hi

Am receiving unwanted SMS from airtel. Offlate too many in number (8-10 per day).
When i try to regster fro DND service i get the followig issues (might be a deliberate attempt from the provider)

1) when i try to send an SMS to activate DND service the mesage deosnt go.
2) when i try regidtering my number on the website it pops an ero message dispaying that my number is not an airtel number.

Also i dont find any way to connect to customer care executive the CC numbe doesnt give any option to speak to a customer care executive leaving millions of customers hanicapped.

Some action needs to be taken on such grivences
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel Connection — Unwanted sms

Unwanted sms comeing from 1 august 2008. i have been talk with airtel customer care & i have 6 compalint number which are given by the employee who are working with airtel.

Airtel Prepaid — unnecessary sms sent

I Satish kanchan having Airtel prepaid no [protected] has been harressed with unnessary sms sent through no 290603 the complaint has been lodged with [protected] (Mr.Sagar, Mr.Indrajeet, Ms.Ratanmala) every time they have promised to deactive the same and credit the amount deducted from my account but in vien the service is still continued and for every sms Rs.3/- has been deducted
kindly check the same and deactive the sms sent through no 290603 and credit the amout deducted to my account Hope to get reply from your side
Deduction of Rs.3/- on unsolicited messages from 290603
I have not subscribed for the "Thoughts for the day" fro 290603. Still I have started getting daily messages with the topic from the number. I do not want to see any messages from the number.
It is my request to the Airtel please don’t cheat the consumer by adding any subscription on their own.
[protected]
Deduction of Rs.3/- on unsolicited messages from 290603
I have not subscribed for the "Thoughts for the day" fro 290603. Still I have started getting daily messages with the topic from the number. I do not want to see any messages from the number.
It is my request to the Airtel please don’t cheat the consumer by adding any subscription on their own.
[protected]

Airtel Prepaid Connection — Unwanted messages on mobile

Sir,
I am getting many unwanted messages on my mobile [protected].
Secondly, through some net advt. i have been provided a wall paper activated on the mobile for which, immediate recovery was made, though there was message in the net displaying FREE.
I have sent messages to 121 to stop the Wall peper service on my mobile. For this repeated messages came without accepting my complaint. I WANT THIS FACILITY OF PROVIDING WALL PAPER ON THIS MOBILE SHOULD BE STOPPED IMMEDIATELY.
The activation was made through code 69441 and message was sent from 64611020.
Please take action immediately
[protected]
I vinay kumar mishra having Airtel prepaid no [protected] has been harressed with unnessary sms sent through no.54321 & 5432101 the complaint has been lodged with 121 every time they have promised to deactive the same and credit the amount deducted from my account but in vien the service is still continued and for every sms Rs.3/- has been deducted.
kindly check the same and deactive the sms sent through no 54321 & 5432101 and credit the amout deducted to my account Hope to get reply from your side.

Airtel Prepaid Mobile Connection — Non Receipt of Offer Facility

I have received a message from Airtel (Al-Adipoli,Message Centre:[protected]) on 4th October 2009, offering "100=100 !!! Recharge with 100 and get full Rs.100 talktime (88.66+Rs.11.34TT in 2 working days) Also call [protected]@40p.[protected]@60p & Std at Re1 FREE for 30 Days.Hurry!!!" , but received only talktime of Rs.88.66, not received any remaining offers, on recharge of Rs.100 at the same day (4th October 2009)

Airtel Prepaid — Unwanted SMS

Dear Sir/Madam,

I am Nazar using Airtel Prepaid connection No.[protected] and now for the past 2 days receving unwanted bad sms from the No.[protected] i feel very bad about this happening so please take severe action against them - Thanks

Airtel Prepaid — Un wanted SMS

I'm using AIRTEL Prepaid card.my no:[protected].in this no.since last 2-3months i received unwanted sms,which was subjecteed "LOVE TIP/POEM" from AIRTEL vide no:54321/52255/55630/5225566.
I had send so many complaint in AIRTEL Customer Care regarding "STOP"of this type of SMS in my cell but still there is no changed is happen & i recd.continues unwanted sms from them.
Now they also Debited Rs.1.50, for this type of SMS.which is really very disgraceful.
plz help me to solve this problem.
regds
leena shah
Dear airtel people

as my lots of compliant, still my queary doent get solved.i think u ppl have to heard this thing on serious basis.

its question of loyality in maket

Airtel Prepaid Mobile Connection — SUBSCRIPTION OF CALLER TUNE WITHOUT SUBSCRIBING IT

RESPECTED SIR,

I'M HAVING A SERIOUS PROBLEM WITH " AIRTEL" IN KOLKATA. MY CELL PHONE NO:[protected] IS IN OPERATION FROM LAST 4 YEARS WITH LIFETIME VALIDITY.

SIR, WHEN EVER MY BALANCE IS MORE THAN RS 30-35/- , THE COMAPNY AUTOMATICALLY SUBSCRIBE MY NUMBER FOR CALLER TUNE AND DEDUCT MY BALANCE. WHEN I CALL THE CUSTOMER CARE AND ASK THEM ABOUT THE ISSUE, THEY SIMPLY BLAME US ( THE SUBSCRIBER) FOR MAKING THE MISTAKE FROM OUR SIDE.....

SIR, WE ARE EDUCATED PEOPLE AND KNOW HOW TO OPERATE A CELL PHONE..... SO HOW CAN THESE CUSTOMER SERVICE EXECUTIVES BLAMES US.....

AND THIS PROBLEM IS NOT HAPPENS FOR 1st TIME, I HV BEEN SUFFERING THIS PROB VERY OFTEN, WHICH FORCES ME TO LODGE A COMPLAIN IN CONSUMER FORUM...

CALLER TUNE IS AN ADD-ON SERVICE AND ANY CELL PHONE HOLDER IS NOT FORCED TO SUBSCRIBE THIS SERVICE..... LIKE ME, MANY OTHER PEOPLE HAD BEEN SUFFERING FROM THIS FORCEFULL SUBSCRIPTION AND LOSING THEIR HARD EARNED MONEY WITHOUT THEIR FAULTS.

BEING A CITIZEN OF THIS COUNTRY.....SIR, I EXPECT A SOONER AND STRONG ACTIONS WOULD BE TAKEN FROM THE FORUM TO STOP THIS KIND OF CONSPIRACY & HARRESSMENTS BEING MADE BY CELL PHONE SERVICE PROVIDERS.

Airtel Prepaid Services — Unwanted sms and charging for it.

I am getting regular cricket updates from Airtel prepaid sms services which i never asked for. They are cutting Rs.7per week. I tried to stop. But they don't receive the message deliberately. They send sms from 1210 and the next second when you reply they are not available. All my colleagues in the department also have this problem. This is going on for months. This is cheating in broad day light.
Dr.M.Balamurugan.
Yes it is 100% true. I am also getting regular cricket updates from Airtel prepaid sms services which i never asked for. They are cutting Rs.1 per day. I tried to stop. But they don't receive the message deliberately. They send sms from 1210 and the next second when you reply they are not available. I called costumer care but I didn't get any positive response.

Second problem that I have is one day I found my balance Rs 30 less than it should be and I called costumer care. I talked to Mr Jagmohan, Miss Priyanka (Mohali Chandigar Costumer Care). and I got negative response from both. Mr. Jagmohan was not ready to talk politely. He was talking very rudely.

What I found was I have visited some link related to "webactress" but I haven't visited that link and my cell phone was Nokia 1210 which is not GPRS compatible.


Seriously I am not happy with Airtel service. I am getting disturbed by these irritating sms alerts..

Hello Airtel Customer Service Team, Do you have any answer for this.. write to me on my email thakur.cool.him [at] gmail [dot] com.. hoping for reply soon..

I want to deactivate my services forever is there any way to do this... because I know If in any case my one service get deactivated you will cheat for another and this process will not stop as I am getting problems.


Er. Naresh Thakur.
aaj

Airtel — UNWANTED SMS from No.5432162245814

I am Tushar using Airtel Prepaid connection No.[protected] and now for the past
1 month i am receiving unwanted sms from the No.[protected] its VERY
IRRITATING so please take severe action against the person involved.
I am using airtel prepaid. and i have activated STATD DND in 2 year back, but i am using the sms from various unwanted number of telemarketting.

Airtel Prepaid Mobile Connection — balance is deducted even when sms free voucher has been used

i have an airtel connection. i recharge with rs. 80 voucher which supposedly provides free sms. bt my last 6 smses have been charged @ re 1 per sms. i want urgent attention to the problem. please help...

yours faithfully
rima dasgupta
[protected]

Airtel — Receiving too many unwanted sms

My airtel mobile no. is [protected] and I am registered with DND. Even then I receive too many unwanted SMSs on my mobile every day. I had on19th May called up at 121 and had spoken to one Mr.Sandeep Kumar and requested him to help me in stopping receiving these SMSs and even after that I am receiving the same amount of messages which is really very irritating. For example : on the 8th of June 2011, I have received 10 SMSs from Kosmos Jaypee Greens, LM-Homes, DM-Gr8 Deal, DM-Aditya, LM-INVSCLNC, LM-Bestdeal, KM-MAKAAN,, DM-AgniProp, DM-INCHES, LM-LOGIX. Please help me.

Airtel Mobile — SMS subscription

my number is [protected]. Everyday Rs. 1 is deducted from my balance. I never subscribed it. Kindly stop this. I tried number of times with Airtel customer care. Nothing worked out.

Nelson..

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