[Resolved] Airtel Prepaid — Outgoing calls and smses not working | |||
I have been an airtel prepaid customer for many years but for nearly 2 months i have not been able to make a single call or sms to any number except 121. i have complained many times and many times the complaint according to airtel back office team gets resolved but in reality its the same situation then a customer care officer suggested faulty sim..i changed my sim 3 weeks ago but still same problem persists . I CANT MAKE ABY OUTGOING CALLS OR SMS..however my gprs connection plus incoming sms and calls are working fine.. my mobile no - [protected] The customer care just does not know whats the problem and what could be the solution ..they hang up many times..i have visited the airtel relationship centre also but there also no one know the solution to my problem. one of them did profile reset still nothing happened. I want an action to be taken immediatly. Regards , Siddharth Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 21 Comments | |||
Comments
i have airtel connection my number is [protected](prepaid)
i am not able to call idea no which is [protected]
every time when i called connection disconnected
so solve the problem immidiately
i am not able to call idea no which is [protected]
every time when i called connection disconnected
so solve the problem immidiately
i have took new airtel mob. ([protected])connection on 31/july/08. after using 22 days on 22/aug/08 at 1:30 pm i got a sms from Airtel for submittion of id proof and after 2 hour my no.was barred( both outgoing and incoming).
since i have allready submitted my all document but dont recieve any verification call my no was closed. so what should be my course of action? where i should be complain about this behaviour of Airtel?
Thanks
since i have allready submitted my all document but dont recieve any verification call my no was closed. so what should be my course of action? where i should be complain about this behaviour of Airtel?
Thanks
i have enough balance in my cell but the outgoing facilty has been blocked whereas i have submitted my concerned documents twice.
when we call to costumercare then we are not able to talk to the costumer car executive.
when i check my balance then it is showing me :
"application down"
please solve the problem as early as possible and provide the costumer executives no. so that in future we could easily consult them.
thank you!
when we call to costumercare then we are not able to talk to the costumer car executive.
when i check my balance then it is showing me :
"application down"
please solve the problem as early as possible and provide the costumer executives no. so that in future we could easily consult them.
thank you!
i have enough balance in my cell but the outgoing facilty has been blocked whereas i have submitted my concerned documents twice.
when we call to costumercare then we are not able to talk to the costumer car executive.
when i check my balance then it is showing me :
"application down"
please solve the problem as early as possible and provide the costumer executives no. so that in future we could easily consult them.
thank you!
when we call to costumercare then we are not able to talk to the costumer car executive.
when i check my balance then it is showing me :
"application down"
please solve the problem as early as possible and provide the costumer executives no. so that in future we could easily consult them.
thank you!
Airtel/Prepaid — outgoing is not working
sirmy outgoing calls have been blocked since last 24 hrs. whereas i have submitted all concerned documents twice .
i am not able to talk to costumercare executives also.
my cell no. is : [protected].
when i try to check my balance then it shows:
"application down"
plzzz do comment on this as fast as possible.
thanking you.
Dear Sir,
I bought an Airtel prepaid connection from Kharghar on 12 Dec 2008 and was alloted No [protected] . All outgoing calls have been barred despite submitting all the requisite documents.The customer care does not have any valid explanation for this problem nor has this problem been rectified so far . This has created untold misery to me and my family.May I therefore request you kindly rectify the problem and restore my outgoing calls at the earliest.I am a retired Army officer hence open to all kinds of scrutiny if required.
Lt Col Rajan Subramanian Iyer (retd)
I bought an Airtel prepaid connection from Kharghar on 12 Dec 2008 and was alloted No [protected] . All outgoing calls have been barred despite submitting all the requisite documents.The customer care does not have any valid explanation for this problem nor has this problem been rectified so far . This has created untold misery to me and my family.May I therefore request you kindly rectify the problem and restore my outgoing calls at the earliest.I am a retired Army officer hence open to all kinds of scrutiny if required.
Lt Col Rajan Subramanian Iyer (retd)
AirTel — outgoing calls not working
my mobile no. is [protected].my outgoing calls are barrd due to verification not done.bt no one came to me to verify,n calls are barred.n no one is trying to help me in dis.so please help me out of dis.. i want my mobile number [protected], sp pls outgong list feb-2011, march-2011, april-2011, may-2011, june-2011
I am Vijay anbumani .J, i live in abroad at oman. I used to top up with Rs. 50/- once in 3 months time for keeping my phone in regular use. But from past 2 weeks i am getting only incoming calls/messages and unable to get call outgoing. My Mob. no- [protected], kindly make the outgoing calls too working in my mobile.
Thanking you,
Vijay .J
(+[protected]
Thanking you,
Vijay .J
(+[protected]
Please help me fixed this, incoming call, outgoing call and text are not working
My number [protected]
Please solved this for me thanks
My number [protected]
Please solved this for me thanks
Why airtel disconnecting out going calls for prepaid customer even balance is available, its customer care is saying recharge some pack Rs.35/-or Rs.65/- to get the out going calls for next 28days, why its like this, if balance is available we can make call know, please look this issue and solve it
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AirTel — outgoing calls is not working
sir,I am kannan,Staying at chennai.
My mob no is [protected].I have not making outgoing calls.I have furnished all the documents correctly.I have contact Airtel customer care 7 times.And the response is not favour.Actually my mobile has been lost.I call the customer care and I told to block my sim.After wards I buy a new mobile,and I get duplicate sim with my same number.At that time sim has work properly incoming and outgoing calls work fine.After next day only incoming calls is working.
I had contact Airtel customercare and I recieved a Reference number:[protected].other ref number:[protected],other one is:[protected].
So I request u to solve the problem and make my mobile outgoing calls as soon as possible.
Thank u
Regds
Kannan