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Airtel Complaints & Reviews

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Last updated Apr 15, 2024
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Airtel reviews & complaints page 2133

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M
Mohit Verma
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Waiting for reinstallation.

Address:Bangalore, Karnataka

I have been a user of Airtel DTH for over two years now (customer id [protected]). Recently, I relocated within the city and raised a request with your customer care regarding reinstallation of dish and setup box at my new house.

The first request was raised on 25th August 2012, and since then there have been 4-5 new requests raised for the same issue (the latest request number being[protected], however the reinstallation hasn't...
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G
gunjanjaiswal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional and careless staff

Address:Ghaziabad, Uttar Pradesh

My Airtel landline no. is[protected]. My broadband is not working since 23rd Aug,2012.After making multiple call at airtel customer service and local vendor, no technician has come to see the problem & no solution provided to me even after assuring me to provide the same within 24 hour. Then I requested for cancellation,but even the same has been not done. I was an Airtel customer since 2009 & I was quite satisfied with the services...
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S
SandeepKumarGupta
from Mumbai, Maharashtra
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Fraudulent Deduction of Customer Balance

Address:Delhi

Taking the Prepaid consumers for a ride....deducting cash from Pre paid balance for no rhyme or reason... I got a call from automated call system of Airtel, on picking found it was informing about Hello Tunes, upon disconnection got the message that Rs 2.71 deducted from my Prepaid balance....Upon calling the customer care, the guy from Call Centre was even more trained to defend the fraudulent action of Airtel... He told it was me who dialled...
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G
grishabh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill regarding

Address:Bhopal, Madhya Pradesh

dear sir
i am rishabh garg.my airtel no [protected],mane 3 month pahle connection dissconnect ki request dali thi but mare connection disconnect nahi kar gaya balki 499 ka additional plan add kar deya.nd mujhse us plan ka confirmation bhi nahi leya gaya.1 month baad jab uska bill aaya to mujhe pata chala ki mere acc par ye plan active kar deya tha then vapis mane disconnection ki request dali nd connection disconnect nahi hu nd 2...
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S
sunilsaini11
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTH device is damaged by Airtel engineer

Address:Sonipat, Haryana

The DTH device is damaged by Airtel engineer and he told me that will be replaced with in one hour. but till no feedback no response from that engineer and after making many calls Airtel team asking me to pay for that device.
Why we should pay for Airtel Engineer fault.And now they are not response for our mail or call....
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Address:Tamil Nadu

Hi,
I have bought Airtel DTH 3 days back but from last 2 days i am getting signal problem.The DTH works fine in some hours of day but it is giving no signal message for rest of the day and night.I have registered the complaint.But to no avail. Please help me to get the refund as I am not at all happy with the connection.The receptions is not up to the mark.Even analog cable is better at least it doesn't stop in between. I don't...
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V
vishal1875
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Website Builder Queries not responding Customer Care

Address:Faridabad, Haryana

On 23 August, 2012 suddenly my website not running and its free service provided with my airtel broadband services which i pays rs.1100 per month also PC Secure but i haven't used it because i use linux, i complaint to airtel website builder team and they given me [protected]@airtelwebsitebuilder.com and i have emailed every things related to my account but now they are not responding to my query/email(s) i have searched nodal and appellate...
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K
kikazz303
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fixed line barred

Address:South West Delhi, Delhi

I was using Airtel broadband with fixed line service at Mysore, Karnataka till August 2nd week. I had raised a request to transfer my broadband and fixed line connection to New Delhi as I was shifting there permanently. The connection was activated on 14th August and was working fine till September 1st when I found out that outgoing calls from my landline were barred. On inquiring as to the reason for this, I was told by Airtel customer care...
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R
RKBnoida
from Noida, Uttar Pradesh
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Illegal Charges - 9810024632

Airtel sent me a reply today as below, this is factually incorrect in every way

My phone was never off, if Airtel can’t reach me on its own number, I wonder how good is your service. What hope others have to reach me?

These charges are not valid, I have explained verbally and written all the facts a number of times to several people in Airtel. Please understand I am not going to pay these illegal and unreasonable...
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R
RenuAmarjeet
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non functioning of L/Line phone

Address:Bhopal, Madhya Pradesh

My landline phone no.[protected] is not working since 16/08/12....
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M
mpkarwa
from Delhi, Delhi
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i lost my sim card

Address:Sivasagar, Assam

sir i have post paid sim card but now i loss that i am in my native place rajasthan now tell me what i do now boz i want a new sim that same number . my address mahavir prasad karwa karwa road jaswantgarh dist nagaur rajasthan plz send me new sim card and add all charge in my bill ,i have no outstanding bill till date thx...
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S
Sandeep Kath
from Nawanshahr, Punjab
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Unable to see channels from last 3 months

Address:Jalandhar, Punjab

This is one of poor service and business practices shown by Airtel. This company does not bother about the customer.

I am using Airtel DTH services from 3 years and from last 3 months we are unable to watch the channels because of their satelite migration.

We complained about 10 times from last 3 months and none of them bother to provide service. We are paying rent from last 3 months without getting any channel...
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K
Kanak Deb
from Firozpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Customer Care

Address:Gautam Buddha Nagar, Uttar Pradesh

I am a subscriber of Airtel IPTV since 2010 with account no 15545723

I am facing a grave issue regarding a complain in Customer Support.

I put an complain on 27th August regarding my IPTV is not working. Till date my issue is not addressed. In the process of follow up I have called at least 30 times in customer care. But nobody is taking responsibility to solve the issue. Every time I called the customer care...
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A
atole123
from Pune, Maharashtra
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Not Giving The Proper Solution

Address:Pune, Maharashtra

Hi,

I purchase the Airtel Digital connection on 10-July-2012, but after activation I have notified the problem of difference between Sound & Picture for the specific channels.
For the same I have register the complaints 5 times in month.
yet I have not get the solution for the same.

Regards,
Rakesh Atole...
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S
sunny20
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change my plan

Address:Bhopal, Madhya Pradesh

I am Mr.R.K. Soni employee of State Bank Of India want to change my broadband plan from 699-549.
As we are getting excess bill amount with the inclusion of phone bill. So kindly change my broadband plan as concerned to my request....
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sanjay kansal
from Noida, Uttar Pradesh
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no action my complaint

Address:Ghaziabad, Uttar Pradesh

i complaint on 30.08.2012 in morning and give me the time to attend the engineer up-to 01.09.2012 at 11 am and told me before the engineer come a call to you before 1/2 hrs but now call to me up-to 2 pm than i call customer care and phone transfer to senior she told me your time has left and your complaint has been reschedule engineer come up-to 03.09.2012.and also told me a call to me i told that on power so we are rescheduling your time...
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K
kishore kherajani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of my mobile number

Address:Mumbai Suburban, Maharashtra

Dear Sir,

Sub:My Sim number # [protected]

my complain is still unresolved since i made complain on April 25th, 2012 against disconnection of my Sim number # [protected]

kindly note recently i visited munbai for 2 days and i found my Sim number # [protected] has been aloted illegaly to some other subscriber without solving my complain.

i need your help to settle this issue as soon as...
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rajneeshkaushik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong call charge from last two months

Address:Patiala, Punjab

Dear Sir,
This is regarding the complaint against Airtel, from whom I have bought a SIM in the month of July '2012. My Prepaid no is [protected] & [protected].
As per my original offer, call charges are 30p (1p/2s) for local calls & 60 p for ISD calls (1p/s). But they are charging more than what was offered to me.
When I came to know the problem, I contacted the Airtel customer care. They accepted that there...
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bhudev2dave
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not provide me poring ID

Address:Gujarat

Dear sir
My airtel no' is [protected] &
I have bored to airtel searvice to I have change my searvice providers I was sent msg Port [protected] to 1900 and airtel is not provide me unique porting ID , I have a call many time airtel costmor care 121 & 198 but care is disconect my call and avoid me. I have try other airtel number but no reply my qwery? Airtel not provide porting nummber pls help me.....
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PADAM VEER SINGH SANKHALA
from Kolkata, West Bengal
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BALANCE DEDUCTION ANY WITHOUT CAUSE

Address:Pali, Rajasthan

DEAR SIR,
I JOIN AIRTEL AT JUNE 2012 I THOUGHT AIRTEL IS A BEST OPERATOR SERVICES BUT I SAID IN THREE MONTHS IHAVE MANY APPOURTUENITY WHEN COMPANY DEDUCTED MY PREPAID BALANCE ANY WITHOT CAUSE 27 AUGUST AT 8 PM I HAVE TIRTY TWO RUPEES IN MYACCOUNT THEN I HAVE SWITCH OFF MY PHONE BEACAUSE HEAVY RAIN IN MY TOWN NEXT MORNING I SAW THERE IS ONLY ONE RUPEES BALANCE AVAIL .........

...
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