[Resolved]  Airtel Prepaid Recharge — Airtel Prepaid Recharge failure

Address:Dhanbad, Jharkhand

Recharge failed
I recharged my Airtel prepaid mobile for Rs-333.00 from my credit card with Authorization id: 360437. It has been debited but phone is not recharged.

ICICI Bank Payment Details:
Payment Id [protected]
Amount (Rs) INR 333.00
Date of Payment 19/05/2011
Payment Status Success
Payment Remarks 0711

Pl recharge it immediately.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel prepaid mobile — failed recharge

I had recharged Rs.100/- for my prepaid mobile no:[protected] on 13/12/09 through HDFC Net Banking. But recharge was not successful. I had talked to your customer care Executive several times. As per them no recharge is showing in your system. I contacted also with HDFC Bank. & as per bank money transaction was successful & transaction ID :[protected].

Ulimately I am a Customer who is suffering. This is may be a Question of Rs.100/- but for me it is a reliability of a Service provider like you. What should I do?
I had recharged Rs.100/- for my prepaid mobile no:[protected] on 13/12/09 through HDFC Net Banking. But recharge was not successful. I had talked to your customer care Executive several times. As per them no recharge is showing in your system. I contacted also with HDFC Bank. & as per bank money transaction was successful & transaction ID :[protected].

Ulimately I am a Customer who is suffering. This is may be a Question of Rs.100/- but for me it is a reliability of a Service provider like you. What should I do?
Recharge failed
I recharged my Airtel prepaid mobile for Rs-333.00 from my Debit card . It has been debited in my bank savings bank account but phone is not recharged.

ICICI Bank Payment Details:
Payment Id[protected]
Amount (Rs) INR 333.00
Date of Payment 27/06/2011
Payment Status Success
Payment Remarks Air tel

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information