[Resolved]  Airtel Prepaid Services — unnecessary promotion messages and activation charges on unsubscribe airtel promotions

Address:Chennai, Tamil Nadu

Unwanted subscription to 54321 airtel services which deducts Rs. 10 everytime
I have been receiving unwanted services like football updates, astrology, friendschat etc from 54321 which deducts Rs. 10 everytime from my prepaid balance. I have never registered to these services. After I request for deactivation , it again subscribes to these services after few days and deducts Rs. 10 from my balance. I request you to please urgently look into this issue.

my request reference no. is cppwc[protected].dated 09/01/11.

actually the message says AD-54321 - autosubscrition service from airtel renewed and have been charged with Rs.10/-

another service 555630 for autoservice says it will be renewed in 3 days with arenewal charges of Rs.10/10 days. to stop service dial *321*44# and go to my active alerts.

i have lodged complaint with airtel twice and still i have not got rid of such unwanted and unwarrented subscription.
my phone number is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel Prepaid Services — Excessive charges taken for Gulf call

Mr. Rakesh Ranga,

For your attention please, I may have to take this to consumer court. because this for the 3 rd time its happening.

I called to gulf on 6 jan 2012 and spoke for 3min and 08 sec and for that 60 rupees have been deducted from my account.

This is my 3rd compliant for the same issue.

How many times do i have to compliant for regrading the same issue. Fed up. You have not resolved my excessive billing issue but telling a lie that is is resolved.

My concern have not been resolved yet.

Kindly refund the excess money deducted from my a/c.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information