[Resolved]  Airtel Prepaid Services — unnecessary promotion messages and activation charges on unsubscribe airtel promotions

Address:Chennai, Tamil Nadu

Unwanted subscription to 54321 airtel services which deducts Rs. 10 everytime
I have been receiving unwanted services like football updates, astrology, friendschat etc from 54321 which deducts Rs. 10 everytime from my prepaid balance. I have never registered to these services. After I request for deactivation , it again subscribes to these services after few days and deducts Rs. 10 from my balance. I request you to please urgently look into this issue.

my request reference no. is cppwc[protected].dated 09/01/11.

actually the message says AD-54321 - autosubscrition service from airtel renewed and have been charged with Rs.10/-

another service 555630 for autoservice says it will be renewed in 3 days with arenewal charges of Rs.10/10 days. to stop service dial *321*44# and go to my active alerts.

i have lodged complaint with airtel twice and still i have not got rid of such unwanted and unwarrented subscription.
my phone number is [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel Prepaid Services — DELAY IN ISSUE OF DUPLICATE SIM CARD

I have lost my mobile on 3rd of March 2008. I went to Airtel office for issue of duplicate SIM and submitted relevant document required. The authority told me that it will be activated within 3 hours. I have spoken 5 times to custoer care executives they are telling that it has been activated. Today it 8th April 2008. The SIM card is not yet activated.

Airtel — regarding unnecessary service

my mobile is activated with one package without my consent and confirmation, and that cost me so much
response from service centre was really not acceptable
kindly help me out

Airtel Prepaid — Unsubscribed charges

Dear sir,

My Mobile No.is [protected] and I have been charged by Airtel

1. Rs.7 for (Devotion, Alert) subscription on 18/8/08
2. Rs.7 for (Alert, Alert) subscription on 11/8/08
3. Rs.30 for ISLAM SMART ALERT subscription on 5/8/08
4. Rs.7 for (Misc, Miscellaneous) subscription on 4/8/08
In total I have been charged Rs.51 without my knowledge for services I have never subscribed. Even after sending repeated E-mails to Nodal Officer for refund of the same I got no response from his side.

Please help me out.
Nitin revankar
Respected sir,
My no.[protected] i want to inform you that i have received a message from no. 64611025 on dated 20/09/2008 time 10:48 am my balance' was Rs 25.08 and after which i was left with only 00.08p before deduction which stated that "you''ve been renewd for (resubscribtionfor AFC, text based services)subscribtion service on ivr you've been charged Rs. 25. sir i have not subscribed for any such service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you

Airtel Prepaid Services — subscription to christian alerts

I have been getting regular flash messages namely christian alerts and every now and then Rs 7 is deducted from my balance.
First thing is I am a hindu and never subscribed to any christian alerts, still it is done forcefully, neither it is entertained by customer service of the airtel company, If possible i request you to urgently stop this nonsense thing.
Respected sir,
My no.[protected] i want to inform you that i have received a message from no. 64611025 on dated 21/09/2008 which stated that "you''ve been renewd for (resubscribtionfor AFC, text based services)subscribtion service on ivr you've been charged Rs. 25. I have not subscribed for any such service and the amount is wrongly charged. I request you to plz look into this matter and kindly refund my money back.
Thanking you
Dear Sirs,
want to deactivate my cid_b4pservice from Airtel.I'm getting an sms from 5676787, and I have been charged Rs.7 every week.By mistakenly I've registered in that service, I don't also know how to play.I've informed Airtel customer service several times, the executives are just giving one sms number and some code to send an sms, but till date it has not been deactivated.I beleive that some action will be taken against this immediately. my phone no. [protected]
Respected sir,
My no.[protected] i want to inform you that i have received a message from no. 64611025 on dated 20/09/2008 time 10:48 am my balance' was Rs 25.08 and after which i was left with only 00.08p before deduction which stated that "you''ve been renewd for (resubscribtionfor AFC, text based services)subscribtion service on ivr you've been charged Rs. 25. sir i have not subscribed for any such service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you

Airtel Prepaid Services — deactivated the extra services

my number is [protected] i have activated the FIND A FRIENDS and every month cut RS-50from my account. I requeste please please give me idea how to deactivate this service from my number.
my mob. no is [protected].i am using this number since last one half year.my airtel wap service activated on my mobile on 28/12/08..thia will deduct 10 rs every day.i call coustmewr care from coustmer care sugesstion i send deactive message on 121 but this service doesn't deactivate...plzzz help me
airtel card [protected]

Airtel Prepaid Services — Wrong Billing and Unhelpful Customer Care

Airtel Prepaid card No. [protected] in the name of my husband Mr. Manoj P. Patke, has been wrongly debited for services for which we have not subscribed. Good Morning messages and Shayari messages keep coming. For this, we have lodged complaint No. [protected] on 23rd December, 2008. Since then, I have been daily speaking to various Customer Care Executives for refund due to me for the wrong debits. Many times I have been told that the server is not functional, at other times I have been promised that the wrong debit of approx. Rs. 37 would be refunded within 2-4 hours.

Even today i had tried to get my work done, through Mr. Dileep at 1.20 p.m. but was told to call back after 30 mins. since the server was down.

Since so many days have passed by, I request you to urgently look into and settle the amt. due to me.

Thanking you.
Regarding Unauthoriesed Charge
Dear sir,
I Am customer of Airtel last 5Yr, My mobile no [protected], I face many problem from Airtel side regarding charges,
I am receiving SMS from 64611015 regarding “USING FUSION LOUNGE MULTI CONTENT PACK” which is not subscribe by me. These services charging monthly Rs.15 from last 6 month to till date. For this I have talked with Customer care and they told that it will be unsubscribe and you will not face this problem again (last month request reference no [protected]). But I am very sorry to say that I am still charging by your company. It is against the Rule. You are requested to discontinue this type of services. You are also requested to look into the matter that how and why these services have been activated on my phone and kindly refund my all money charged by you. If satisfactory action will not be taken by you than I will go to consumer forum for this.
Thanking you and waiting for your positive response.


MANOJ JUWALE
[protected]
my mo no. [protected] my balence is cut by airtel live .i have received a message from on 64611030 on dated 10/9/09 time 04:40pm my balance' was 50.00 after which i was left with only 18.75p this messeg is {{thanks for using (life_pack, Subscription)subscripation service on Airtel WAP. You have been charge Rs 30. Enjoy http://gclube.in}} sir i have not subscribed for any service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you
Respected sir,
my mo no. [protected] my balence is cut by airtel live .i have received a message from on 64611030 on dated 10/9/09 time 04:40pm my balance' was 50.00 after which i was left with only 18.75p this messeg is {{thanks for using (life_pack, Subscription)subscripation service on Airtel WAP. You have been charge Rs 30. Enjoy http://gclube.in}} sir i have not subscribed for any service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you

Airtel Prepaid Services — Daily deduction of charges

Dear Sir/Madam,

Myself Amol Potdar. I am a 26 year old person and in service. I stay in Kothrud, Pune. I need to make a complaint with the Consumer Forum against Airtel Prepaid services.

I am using the Airtel prepaid card for almost 6 years now. Since last one month, they have activated some shayari and jokes pack on my mobile without my approval. They charge Rs 1.5/- per day for such sms. On calling the custome care, they always say that they have deactivated the services and I wont be charged further. But still the charge and the sms continues.

I have even messaged to STOP the services on their customer care. But still no use. I understand this is a very small issue but still a wrong practise.

Please help me or guide me how to resolve the issue. Changing the card will be my last option but that will be like giving such people an excuse to continue their such malpractises with many other customers like me.

Please do the needul. Thanking you in advance.

Regards
Amol Potdar

Airtel Prepaid Services — Unsolicited services

I am a prepaid subscriber for AirTel. For the last couple of months I have been receiving jokes through SMS and getting deducted from the balance for every SMS - the service I never asked for. Can you please refer this to AirTel and correct it. My no. [protected]

Airtel Prepaid — ABOUT PROMOTIONS

DEAR SIR,

I AM USING YOUR AIRTEL MOBILE SERVICES ON MY PREPAID & POSTPAID CONNECTIONS.
MATTER IS THAT EVER TIME I CALL TO ANY OTHER OR SAME SERVICE PROVIDER CONNECTIONS NUMBERS I HEAR A MSG THAT "COPY THAT HELLO TUNE BY PRESSING * OR 9". SIR I AM REGISTERED IN DND SERVICE. AND I DONT WANT TO HEAR THAT PROMOTIONAL MESSAGE.
SHOULD I COMPLAIN ABOUT IT AT ANY CONSUMER COURT OR AIRTEL WILL SOLVE MY PROBLEM.
I HOPE YOU WILL SUGGEST ME BES.

THANKYOU
REGARDS
SAGAR SINGH
[protected]
not resolved...

Airtel Prepaid — unsolicited service message & charging of Rs 10

I have not subscribed any airtel service but I am getting free download message & etc.,

One more message from 54321 Thanks for using Games club subscription service form Airtel. You have been charged Rs.10. filmy Buzz and pics*321*69#.

This I am getting very often.

Can I get some help to get rid of this inconvenience.

my email ID [protected]@yahoo.co.in
mobile [protected]

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