[Resolved]  Airtel — Providing false information and misleading

Airtel — fraud and False Information to get Connection

Hi,
This is Aashish Jain. One of the Person from Airtel Who Came to My office to Book a Connection, Said Me All False Information that he Will Provide ME With the Activation Of " CENTRIX" Connection for All my Telephone Numbers, And Once He Registered me With the Airtel He Did Not Provide Me with the Facility What he Offered Before Booking The Connection. And Now When i contact Customer Care and Ask about the Status OF My Activation of CENTRIX. Their Reply is That They Have Never Received any Such Information about Centrix Activation...

The Person who came to Book connection Was

Mr. Santosh
Ph# [protected]

This is the Contact number of that Person who Cheated Me, I would Like Consumer Forum to Take Action against the Person Who is Involved In this . And Also I Want u to Take Action Against Airtel... This Is in Easy means Said as " FRAUD" or Providing False Information to The Customers...

And More over now when im trying to call him, he doesn Pick the Call and Switches Off the Mobile.
The Last i called is on Saturday : Nov 15 at 9.30 pm
and also at 8.45 Pm

Please Take the action the Earliest and Help us to be Safe

Airtel Prepaid Card — false distributorship

dear sir/mam
at igatpuri dist nasik state maharashtra in asia pincode 422403 bharati cellular giving distributorship on taluka level to firm sd aplliances who sold out other competetive product on there same counter if any firm or person taking distribution for any one brand he is binding with company and never sold other competetive product from such counter i am always with bharati cellular so send you company benefit complaint i[censored] think best for company take legal action on such firm kindly thanks
we are always with airtel{bharati cellular}
ok bye

dear sir mam i am last 12 year in cellular successful business i think i am the 1st & todays no 1 counter at igatpuri dist nasik in maharashtra state i had no problem to purchase & sale of any cellular goods but from last 2 year not any one of the ASM or company reprsentative visit to my counter if reprsentative visit to us they give us new& more information of product which help us to increase business how ever other companys asm visit two times in a week kindly take proper action my cell no is [protected] we are always helpful attitude kindly thanking you
please reply

Bharti Airtel — Misleading information and change of plan

I am Vinay S Shekhar. I have an Airtel prepaid connection. I recently decided to port out of Airtel since the call rates were high. I applied for number portability and got a new Docomo sim on 31 January 2011. But during the 7-day port out time, I got a call(on 2 February 2011 afternoon) from Airtel customer care asking me not to port out and that they’ll change my tariff plan. They offered me new tariff plan which included 100 free SMS everyday. I specifically asked if there’s going to be any daily rental and the lady said no. 2 days later I got the new plan but no free SMS. I called up the customer care no. and they said that it’ll soon be activated. I waited but it didn’t get activated. I called everyday and everyday they gave me a new deadline till today. When I called today, suddenly they say that my plan doesn’t have any free SMS and that 15 days from the day of activation, a rental of Rs 1 will be cut everyday! I insisted that I have been offered the plan and it needs to be activated and the senior executive replied that its a wrong information that has been given to me and they are going to investigate. What use is it for me if they investigate? I am at loss now! Its shameful that a company like Airtel can resort to such cheap tactics.

AirTel — Providing fake information

Hi,

My name is Yogita, I have an complaints against Airtel.
The marketing & sales executive come to my place & provide me fake information regarding the all scheme, plans & all. & now they are not answering the calls properly as well ignoring to my complaints. What to do? Please suggest me something.........
I hope this complaint will sort out within some short period.

BHARTI / AIRTEL — Providing Wrong / Misleading Information

Sir / Madam

I have been a very Loyal Airtel Customer since the very first time it was launched in Ludhiana which is almost 10years. Check all my Payment Records for the proof of it.
And in my house only we are using 15 connections from Airtel and many more in friends.

It really used to be a very Good Service provider which i always recommended, but with a very big disappointment I have to say isn't true anymore.

Phone No. - [protected]
Phone Model - BlackBerry Torch 9800

Complaint -
1. Internet Not working.
2. Giving Wrong / Misleading information to the Customer.

Now I'll start from beginning:

23 Feb 2011 I had called Airtel Customer Care to get my Internet services activated, I already have the BlackBerry Messenger Services activated. And I gave all the information to the Customer Service Representative. So I inquired about the Mobile Office Rs.98/- per month plan and got it activated after the Representative told me that it will work for sure in 6hours. Service Request No.36016249
But it did not work.
So I kept calling at Airtel Customer Care from one number to another, someone told me to call 121 and get it resolved, then someone told me to call 12118 and there my problem will be solved, then someone told me to call 7070 there some will surely be able to help me.
But I ended up with my problem unresolved.
Date 24 Feb2011 = Reference no. - F[protected]

And believe me or take out my call records to check on how many calls i have made to Airtel Customer Care numbers.
Now in between all these calls, many of the representatives and the technical assistance people told me that the Internet Pack I requested to be activated will surely work on my Handset (which still is not working) and some told it might not work.

Regarding this please Airtel should take out the recorded calls and check.

And it was yesterday i.e. 1 March 2011 that I went to the Airtel relationship Center, then also my problem wasn't solved and then I again called up airtel care and again my problem was not solved, so the representative transfered my call to her senior named 'Renu' and I explained all what was going on from the past week regarding my problem and she told told me that the services were activated on my number and it should for surly be working on my BlackBerry Handset and then promised me that my problem will be resolved for sure within 24hours and still neither did I receive any call from the concerned department nor is my Internet working.
As she told me that Airtel can open up the recorded call if i gave the reference no. which is = F[protected].

So please help me out of this mess created by Airtel.
As its been a real big headache for me to get a simple service like GPRS activated on my number.

And for the trouble i have been through I should be compensated, for providing of the Wrong Information.
Had it been some developed country Like USA or U.K. I could would have got a satisfactory offer !!

I mean does Airtel actually care about its Old Loyal Customers or not ??

Sincerely
Contact No. - [protected]
E-mail - [protected]@gmail.com
Arjun Dev Mehra
2754 Gurdev Nagar
Ludhiana, Punjab

Airtel — not showing the sms counter of the day

hello sir,

from the morning of the 14 april 2011 till night i was not able to see my sms counter on the help line number *121*2#. please take action on this issue. and solve it as early as possible.

You can recharge your Airtel prepaid mobile with us.

We are onlinerechargeservice.com offering Mobile, Data Card and DTH recharge for all operators across the country.

We are also offering the facility to become our One Sim, One Balance, Mult-Recharge based Distributor and Retailer.

For more query please visit: [protected]@ors7.com
Helpline no: [protected]

Namaste Mr. Goel,

Further to our discussion dated 07 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Goel,

We would like to inform you that your concern listed 07 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33