[Resolved] Airtel — Recharge amount

mangal76

from Kolkata, West Bengal

Address:

West Bengal

I recharge my phone [protected] through SBI Mobile Banking while on roaming at Rajasthan. Amount of Rs 333/- has been debited from bank SBI A/C No [protected], but I could not got amount of recharge, I also received a SMS from TM-SB-MBS that debited amount will be reversed soon Code-952 Tid[protected], but I not receivd the amount till date. I also aproched to Bank but they denied to credit. Please do needful as I am a regular customer using your services. My Email ID is [protected]@gmail.com

tanking you

MS Rajput

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Aug 13, 2020

Complaint marked as Resolved

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Comments

bikash_b

from Port Blair, Andaman and Nicobar Islands

I'm a retailer of Airtel Mobile Service from a long time. Today it was a called from No. [protected] and told tht they called up from Aitel retailer help...there is a sme system problem on they are end so they need my MPIN & balance amount....so data is given. After finishing tht called it show tht from my mobile all balance had gone.

Now i'm telling the whole story to Airtel officials including TM, Zonal head but they are saying shamelessly tht they can't do anything for me.

But my question is that if Airtel people not give my No. how they come to know that i'm a retailer???? From where they got my no.???